Nationwide Service

Services Providers Support

In need for getting support, you've came to the right place. If you are looking for customer support, billing service, technical assistance, or for status on a new or pending ticket contact your provider. If you require additional advocacy support feel free to contact one of our network service professionals to help manage and review your account. Our Network Services department can be reached directly or you can email your sales inquiry and one of our Network Service professionals will reply to your request.

Service Provider Support Phone Number For customer support and remote technical assistance: For Outage Info:
Network Services Department (847) 859-1599 Email our Network Services Team: If you are getting bad support from your current provider and/or simply looking to make a change for any reason (i.e. too many outages, end of your term, seeking a cheaper provider, etc.) contact us to help. We work on your behalf to find the best fit for your business needs.
Access One Communications (800) 804-8333 https://www.accessoneinc.com/contact-us.aspx https://www.accessoneinc.com/network-status.aspx
AireSpring (800) 825-1055 https://www.airespring.com/contact-us/
AT&T (877) 438-0041 https://www.business.att.com/enterprise/support/
Birch Communications (855) 972-8236 https://www.birch.com/support
Business Only Broadband (877) 262-4553 https://www.bobbroadband.com/support.php
Century Link (877) 744-4416 https://shop.centurylink.com/small-business/support/
COEO Solutions (888) 271-1146 https://coeosolutions.com/support
Cogent Communications (877) 726-4368 https://www.cogentco.com/en/customer-service/support-desk https://status.cogentco.com/
Comcast Business (800) 391-3000 https://businesshelp.comcast.com/help-and-support/
First Communications (888) 426-6340 https://www.firstcomm.com/about/contact/
Level3 (877) 453-8353 https://customerportal.twtelecom.com/Login.aspx
Masergy (800) 942-4700 https://www.masergy.com/support
MegaPath (877) 621-6342 https://www.megapath.com/support/ https://www.megapath.com/support/network-status/
Sprint Corporation (800) 927-2199 https://www.sprint.com/business/support/
Time Warner Cable (866) 892-4249 https://business.timewarnercable.com/support/overview.html
US Signal (888) 663-1700 https://ussignal.com/about/contact
Verizon Communications (800) 922-0204 https://www.verizon.com/support/smallbusiness/index.htm
Windstream Communications (888) 292-3827 https://www.windstreambusiness.com/customer/support https://www.windstreambusiness.com/customer/support/outage-updates
WOW! Communications (888) 969-4249 https://www.wowforbusiness.com/support
XO Communications (800) 421-3872 https://www.xo.com/support/

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2930 Central Street
Evanston, Illinois 60201

Phone: (877) 598-3999

Nationwide Network
Operations Center
Evanston, Illinois 60201

For our IT / Managed Services Division Visit: www.StratosphereNetworks.com

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Minnesota Location: Minneapolis, Minnesota 55435
Minnetonka, Minnesota, 55305
St. Paul, Minnesota, 55101

Wisconsin Location: Milwaukee, Wisconsin 53202

New York Location: New York, New York 10038
Manhattan, New York, 10005

Florida Location: Fort Lauderdale, Florida 33309
Miami, Florida, 33131

Los Angeles Location: Lake Forest, California 92630
Westlake Village, California, 91361

Santa Barbara Location: Santa Barbara, California 93101
Michigan Location: Grand Rapids, Michigan 49503

San Francisco Location: San Francisco, California 94105

Texas Location: Dallas, Texas 75243

Ohio Location: Columbus, Ohio 43219

Indiana Location: Indianapolis, Indiana 46240

Iowa Location: Des Moines, Iowa 50266

Missouri Location: St. Louis, Missouri 63005
Seattle Location: Seatac, Washington 98148

Detroit Location: Romulus, Michigan 48174

Illinois, Northbrook Northbrook, Illinois, 60062

Illinois, Rosemont Rosemont, Illinois, 60018

Illinois, Schaumburg Schaumburg, Illinois, 60173

Illinois, Chicago Chicago, Illinois, 60611
Chicago, Illinois, 60661

Illinois, Oak Brook Oak Brook, Illinois, 60523