Nationwide Service


New communications solutions offer numerous benefits for companies looking to improve customer service delivery and succeed in highly competitive marketplaces. The tools and capabilities that Avaya IP Office Virtual Edition offers can help improve your employees' ability to connect with clients and enhance interactions between call and contact center agents and customers, among other advantages. However, in order to realize those benefits, businesses must make sure that the technology is installed properly.

Converged Communication Systems - an Avaya Partner in Customer Excellence - has a full in-house support team that can assist your company with the installation of all Avaya products, including IP Office. Avaya Global Services - which manages large sites (1,000 plus) and national account chains - collaborates with the CCS support group to guarantee that we offer advanced Avaya professional services that meet your business needs.

For organizations that decide to implement IP Office, the CCS certified and authorized sales and support group is here to help. Avaya professional services for installation can assist businesses in planning, designing, developing, and integrating new communications technology. Having access to the expertise you need to effectively deploy Avaya IP Office Virtual Server Edition is the key to achieving a high return on investment and maximizing the benefits of the technology for your company.

Comprehensive Avaya professional deployment services give your business the resources it needs to effectively install and integrate Avaya IP Office with your existing solutions. Avaya and CCS offer the knowledge, experience, and abilities you need to carry out a successful, high-quality deployment. Our support team can assist with planning and design, implementation and configuration, testing, cutover, and more.

Avaya professional services include support for all of the stages of installation - from pre- to post-deployment. During the pre-deployment phase, let our team of experts help you determine your objectives and assess the readiness of your current network for integration with IP Office Virtual Server Edition. It's also important to come up with a design that fits your current environment and is interoperable with other solutions your business uses. In addition, it's essential to reach an understanding of the specific value IP Office will provide for your company.

During the deployment, Avaya and CCS can help your organization ensure success by providing proven processes for program management for each stage of the implementation. Our team of professionals can also perform risk assessments and use procedures that will contain costs and minimize schedule disruption during the installation.

Finally, Avaya deployment services also include post-deployment offerings - such as application and integration testing, pre-production stress testing, and user training to ensure successful adoption and increase ROI.

Overall, comprehensive installation and deployment services from the CCS support team - powered by Avaya Global Services - can help your business make sure it realizes the full potential and benefits of Avaya IP Office. Draw on Avaya's expertise in collaborative communications to maximize your ROI, minimize disruption, and contain costs. For more information on installation services, contact CCS today: sales@convergedsystems.com or (877) 598-3999.

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2930 Central Street
Evanston, Illinois 60201

Phone: (877) 598-3999

Nationwide Network
Operations Center
Evanston, Illinois 60201

For our IT / Managed Services Division Visit: www.StratosphereNetworks.com

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Minnesota Location: Minneapolis, Minnesota 55435
Minnetonka, Minnesota, 55305
St. Paul, Minnesota, 55101

Wisconsin Location: Milwaukee, Wisconsin 53202

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