Nationwide Service


Before we connected with Converged Communication Systems, we had an aging phone system that wasn't enough to support our growing business. We began searching for a solution that could expand with our company and help our call center agents provide high-quality customer support from our Chicago headquarters, as well as our office in China. CCS helped us gain all of the communication capabilities we needed by installing Avaya IP Office Compact Contact Center. They also kept us up-to-date by later upgrading our call center to IP Office Customer Call Reporter.

We're very pleased with the CCS implementation and support staff members who have helped us put these solutions in action and maintain them. CCS experts are always available and willing to provide prompt on-site service when we need their help. With their team of professionals supporting us, we're confident that we have the capabilities we need to provide the best possible service to our customers worldwide.

- Tom Cesario
Sr. Director of Information Technology, Radio Flyer

Radio Flyer

Before we started working with Converged Communication Systems, we had different telephone systems in each of our five locations with 250 employees across the country. We wanted to consolidate to a central and uniform solution that would be easy to scale and add new locations, as Mendota has been rapidly growing. CCS consulted with us and offered high-quality solutions for a new PBX and contact center. Their team of experts helped us perform the multi-site PBX migration and contact center migration. Additionally, they helped design and migrate our network to MPLS.

CCS has provided us with fantastic service concerning the migration and on-going support. Their team of professionals is always available to provide on-site assistance when we need it. Thanks to their help, we have more reliable solutions in place, and we can devote more of our resources to strategic initiatives instead of the day-to-day minutia of telecom management. With CCS supporting us, we have what it takes to deliver the best possible service to our customers and achieve our goals as an insurance provider.

- Noel Catrambone
Director of IT Infrastructure, Mendota Insurance Company

Greater Chicago Food Depository
Greater Chicago Food Depository

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2930 Central Street
Evanston, Illinois 60201

Phone: (877) 598-3999

Nationwide Network
Operations Center
Evanston, Illinois 60201

For our IT / Managed Services Division Visit: www.StratosphereNetworks.com

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Minnesota Location: Minneapolis, Minnesota 55435
Minnetonka, Minnesota, 55305
St. Paul, Minnesota, 55101

Wisconsin Location: Milwaukee, Wisconsin 53202

New York Location: New York, New York 10038
Manhattan, New York, 10005

Florida Location: Fort Lauderdale, Florida 33309
Miami, Florida, 33131

Los Angeles Location: Lake Forest, California 92630
Westlake Village, California, 91361

Santa Barbara Location: Santa Barbara, California 93101
Michigan Location: Grand Rapids, Michigan 49503

San Francisco Location: San Francisco, California 94105

Texas Location: Dallas, Texas 75243

Ohio Location: Columbus, Ohio 43219

Indiana Location: Indianapolis, Indiana 46240

Iowa Location: Des Moines, Iowa 50266

Missouri Location: St. Louis, Missouri 63005
Seattle Location: Seatac, Washington 98148

Detroit Location: Romulus, Michigan 48174

Illinois, Northbrook Northbrook, Illinois, 60062

Illinois, Rosemont Rosemont, Illinois, 60018

Illinois, Schaumburg Schaumburg, Illinois, 60173

Illinois, Chicago Chicago, Illinois, 60611
Chicago, Illinois, 60661

Illinois, Oak Brook Oak Brook, Illinois, 60523