Avaya Cloud Office by RingCentral

Are you looking for a business communications solution that suits your modern, mobile workforce and meets customers' evolving expectations? Avaya Cloud Office (ACO) by RingCentral combines cutting-edge technology and services from two industry-leading suppliers to deliver a Unified Communications as a Service (UCaaS) offering that meets all your professional collaboration needs.

ACO is the product of a strategic partnership between RingCentral, a top cloud-based VoIP provider, and Avaya, a global leader in the enterprise communication systems market. This offering leverages RingCentral's UCaaS software along with Avaya's migration abilities, services and technology to create a solution that goes beyond what basic cloud phone systems can do.

In today's digital world, clients expect to have the option to connect with your company in various ways - including not only calling but also emailing, texting and chatting online. ACO gives your team the multi-channel communication capabilities they need to deliver an exceptional customer experience and easily collaborate with colleagues from anywhere, using any device.

This solution also comes with the following key features:

• More than 100 out-of-the-box integrations with apps from suppliers like Google, Microsoft, Oracle and Salesforce
• Built-in analytics and call management capabilities to help you assess and improve performance
• Advanced security controls - including enterprise single sign-on and globally distributed data centers - to keep your communications and data safe
• Integrated meeting abilities, with unlimited conferencing for up to 500 participants for video and 1,000 participants for audio
• File and desktop sharing options
• Task management capabilities
• A single number for voice, FAX, texting and multimedia messages
• Compatibility with Avaya products, including J139, J169 and J176 Series phones
• Integration with Xima's Cloud Contact Center, a.k.a. Xima CCaaS, which provides call reporting analytics, UC and contact center (CC) real-time reporting, UC and CC recording, and more.

There are plenty of reasons to rely on ACO as your business communications and collaboration platform. In addition to the features listed above, this public cloud solution offers these advantages:

• Increased productivity due to streamlined and enhanced communications
• The flexibility to easily accommodate new team members and locations
• High-quality support from Avaya's customer success team
• Solution management services from Avaya, including updates

Transform your team's ability to connect and collaborate with this advanced UCaaS platform from leading suppliers in the business communication solution space. For more information, please contact our team of UCaaS and telecom experts by calling 877-598-3999 or emailing sales@convergedsystems.com.