COEO

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To upgrade your services, or if you are seeking migration of your services, are opening a new location, moving your business, or are simply in need of setup of new service, please contact our Converged Network Services team at 877-598-3999. Someone on our Converged Network Service specialists' team will help you.

About: COEO, rated the #1 SIP provider in the Midwest, is a telecommunications service provider that was built up from a SIP and MPLS core. They are proud to be Chicago based although they provide a global reach. They deliver MPLS and VaaA (Voice as an Application), and provide business connectivity via collaboration. COEO can develop a completely customized solution for your business so that your specific needs are met. No matter your businesses' background, COEO has a solution that will lead to complete management of your network so that you can focus on running your business.

Network and Data Solutions:

• MPLS: This service (Multiprotocol Label Switching) is a solution that is best for large businesses or enterprises with multiple sites/locations that are in need of secure and efficient networking solution. With MPLS, data packets are assigned specific labels, which allow decisions about packet-forwarding to be made quickly and efficiently. With this, you can develop end-to-end circuits that allow for any type of transport medium while utilizing any protocol. Features and benefits include:
  • Completely meshed interconnectivity
  • SLAs (Service Level Agreements)
  • 24/7 Technical Support
  • Custom traffic separation based on priorities of data traffic
  • Complete flexibility and scalability
  • Delivery of cloud computing, voice, video and data resulting in a completely centralized solution
• Dedicated Internet Access: Depending on your businesses' needs, COEO provides dedicated Internet access with the flexible bandwidth options to meet your requirements. With internet available at high speed, COEO provides lighter options for small businesses and higher bandwidth options for large businesses that externally and internally share large files, stream video and heavily rely on internet access for their business to keep going. Features and benefits include:
  • Flexible speed offerings
  • SLAs (Service Level Agreements)
  • 24/7 Technical Support
• Network Monitoring and Management: COEO provides complete end-to-end management of your networking with 100% transparency so you always know how your businesses' network is operating. Services and features include:
  • Customer NOC Access: For complete transparency, you will receive personal access to a NOC portal so that you can have full visibility of your network.
  • Predictive Analytics: COEO provides analytics that can predict a problem before you even notice it. Once the problem is identified, COEO and CCS will immediately contact you and most likely already have a solution.
  • Event Management: This service sets up monitors that will alert you in the event that an issue is identified by the NOC.
  • Real-time SLA (Service Level Agreement) Monitoring:
  • Mobile views: With this service, you will have the ability to access your environment from any mobile device so that you can have visibility of your network at all times.

Voice Services: COEO provides voice solutions that are cost-efficient and that offer high quality calls and enhanced calling features.

• SIP Trunking: Session Initiation Protocol (SIP) Trunking is a VoIP (Voice over Internet Protocol) service that ITSPs (Internet telephony service providers) provide telephony services and unified communications solutions to customers who already have IP-PBX systems. SIP trunking takes advantage of complete virtualization, which allows for simplification of networking and can be utilized as a "pay-as-you-grow" plan. It acts as a web app over an IP network and allows for complete integration with all other internet services and has the capability to carry large amounts of data on a single line. This service saves money as it removes the need for multiple carriers and lines for separate locations, as well as extra hardware. Features and benefits include:
  • One circuit for both data and voice
  • Traffic prioritization and dynamic bandwidth allocation
  • VoIP and data packet encryption available
  • Multiple layers of reliability
  • Re-route capability
• Business Continuity: It's important that your business keeps running even if any disasters or incidents take place that might typically initiate downtime. That's where having voice and data solutions implemented into your business plan comes in handy. With consistent proactive monitoring and backup arrangements as well as a solid infrastructure and top-notch equipment to begin with, your business will always run smoothly, therefore increasing both productivity and growth potentiality.

If you're interested in a free telecom audit, or are in need of telecom expense management assistance or if you'd simply like one of our telecom consultants to review your bills, give our Converged Network Services Specialists a call at 877-598-3999.