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Avaya IP Office Select for Mid to Large Enterprises

Avaya now extends Avaya IP Office from 384 extensions to 2,500 extensions with the introduction of IP Office R9.1. Avaya IP Office Server Edition now offers larger single site deployments as well as larger multisite deployments with the introduction of Avaya IP Office Select. Mid to Large enterprises who were forced to upgrade larger platforms for a larger cost now can migrate to Avaya IP Office Select to achieve comparable feature functionality, if not more, built into a single platform with a lower cost of acquisition and ownership thus lowering your overall investment.

Clients can still purchase IP Office Server Edition software as the standard IP Office offering; however, for clients with greater needs such as larger capacities (single or multiple site) and greater resiliency now have the option to purchase IP Office Select software.

Server Edition Capacities IP Office R9.1 Standard IP Office R9.1 Select
Users (Primary and Secondary Server) 2,000 2,500
Single Server (Primary Server) 1,500 2,500
Nodes (A Node can be an IP500v2 Chassis or Expansion Server for sites that require local dial tone. A node can also be an IP500v2 chassis at a Primary or Secondary Server Site for TDM termination. These capacities also come into play with SCN - Small community network.) 32 150
UC 750 1,000
Voicemail Pro Ports / Channels 150 250
Dual Voicemail Pro Design Not Supported Supported Up to 500 Ports
Total Hunt Groups 300 500
Built In Audio Conference Ports / Resources 256 512
SIP Channels Per Node 512 1024
SCN Channels Per Trunk 250 500
Soft Consoles 32 50
Busy Hour Call Completion (BHCC) 18,000 20,000

Resiliency Highlighted Feature Enhancements IP Office R9.1 Standard IP Office R9.1 Select
Core System and Expansion Resiliency Standard Enhanced
VMWARE High Availability (HA) Not Available Available
IP Phone Resiliency for Remote Workers Standard Standard
IP DECT Wireless Phone Resiliency with IP DECT R4 Standard Standard

IP Office Select is targeted for:

  • Call centers that require up to 250 agents and supervisors.
  • Businesses that require built-in call recording; IP Office 9.1 Select provides up to 500 ports.
  • Businesses that require Audio Conferencing Bridge; IP Office Server Edition and IP Office Select Edition accommodates built in conference ports and Select provides up to 512 conference ports. Clients can utilize this internal conferencing technology instead of spending money on a separate conference bridging solution. Larger enterprises who have more than 2,500 users can simply use IP Office select as a standalone audio bridge.
  • Single site designs that require up to 2,500 users or 2,500 users across 150 locations.
  • Clients who require a single server deployment.
  • Clients with a VMWARE infrastructure that want to leverage their existing investment with IP Office software only editions.
  • Clients who want a true Unified Communication platform. IP Office Server Edition and Select Edition allows for integrating the multiple users such as the office worker, telecommuter, mobile worker and more. This offering provides solutions for all user work types and can be designed utilizing the Server Edition and Select Editions single server or multiple server instances based on network requirements.

IP Office Server Edition and Select Edition is truly the most cost effective flexible small to mid-market communication system available today.

For more information contact the Avaya account management team at Converged Communication Systems at sales@convergedsystems.com.

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Phone: (877) 598-3999
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