Converged Communication Systems - Nationwide Network Operations Center
2930 Central Street
Evanston, IL 60201
Phone: (888) 472-8292
Fax: (877) 329-0227
support@convergedsystems.com
East & West Coast Regional Offices:
199 Water Street 23rd Floor
New York, NY 10038
26600 Lambert St, Suite 1004
Lake Forest, CA 92630
212 Anacapa St.
Santa Barbara, CA 93101
Southern Illinois Distribution Center:
18201 Morris Ave.
Homewood, IL 60430
CCS provides full service and support nationwide, including: Chicago, Milwaukee, New Jersey, New York, Los Angeles, San Francisco, Dallas, Houston
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Avaya System Installation
Converged Communication Systems provides voice telephony equipment
and data networking equipment with enhanced service, support, and
maintenance for all Avaya Communication solutions and products.
Back
in 2001, Avaya Communications (formely Lucent Technologies) started
stepping up its mass marketing efforts pushing customers to use the
distribution channel unless you are a national account or extremely
large in size (1000+ endpoints per site). Converged Communication
Systems has a full in-house support team ready to help with Avaya
equipment, Avaya installation, Avaya training, Avaya programming,
Avaya support, Avaya service, and Avaya maintenance services. We
are fully certified and authorized sales and support group that is
here to help you with your voice and data project. Avaya Global Services
(AGS) is an organization that handles the national account chains
as well as large sites (1000+) and works with our support group on
an everyday basis to provide enhanced Avaya professional services.
 Training Services Include:
- Avaya Partner training
- Avaya Merlin training
- Avaya One-X training
- Avaya Quick Edition training
- Avaya IP Office training
- Avaya Communication Manager Training
- Misc data application and data networking training (routing, switching,
etc)
- Business development and web-site development training
Installation
Services Include:
- Avaya Partner installation
- Avaya Merlin installation
- Avaya One-X installation
- Avaya Quick Edition installation
- Avaya IP Office installation
- Avaya Communication Manager installation
- Misc data application and data networking installation (routing,
switching, etc)
- Business development and web-site development installation
Maintenance & Support
Services Include:
- Avaya Partner support
- Avaya Merlin support
- Avaya One-X support
- Avaya Quick Edition support
- Avaya IP Office support
- Avaya Communication Manager support
- Misc data application and data networking support (routing, switching,
etc)
- Business development and web-site development support
Our organization is fully certified, authorized, experienced, and
trained to provide enhanced professional services to your organization.
We have both on staff:
Avaya Certified Specialists & Avaya Certified Engineers
Contact the CCS Support Group 847-424-1500.
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