Avaya Maintenance : Phone System Support and Services
Converged Communication Systems and the Avaya Global Services provides
premier nationwide phone system support and maintenance services
for both telephone and data equipment for your small, mid-sized and
large enterprise needs.
If you are a current Avaya maintenance customer
we can help manage your account with Avaya to ensure all
appropriate equipment is covered and that you find the best
plan for your business needs.
Focusing on industry leading Avaya Communication telephone systems
and IP telephony solutions, Converged Communication Systems provides
a complete telecommunication package. From dial-tone and internet services,
industry leading telephone solutions, superior professional service
and installation to exception post-installation maintenance support
that is offered nationwide. We have achieved a 99% customer retention
rate by provide expert support with quick response and resolution times.
 Avaya
System Installation
Converged Communication Systems provides voice telephony equipment
and data networking equipment with enhanced service, support, and maintenance
for all Avaya Communication solutions and products.
Back in 2001, Avaya Communications (formely Lucent Technologies) started
stepping up its mass marketing efforts pushing customers to use the
distribution channel unless you are a national account or extremely
large in size (1000+ endpoints per site). Converged Communication Systems
has a full in-house support team ready to help with Avaya equipment,
Avaya installation, Avaya training, Avaya programming, Avaya support,
Avaya service, and Avaya maintenance services. We are fully certified
and authorized sales and support group that is here to help you with
your voice and data project. Avaya Global Services (AGS) is an organization
that handles the national account chains as well as large sites (1000+)
and works with our support group on an everyday basis to provide enhanced
Avaya professional services. Contact our CCS sales team for more information
at 847-424-1500.
CCS Nationwide Support Group
From coast to coast, Converged Communication Systems' maintenance plans
allow you to feel more comfortable that your technology investment
is secured and monitored. From simple moves, adds, or changes to more
complex applications such as VoIP, Unified Messaging, and voice/data
Multi-site networking, let the Converged Communication Systems support
group assist in your next voice and data project. Contact our CCS sales
team for more information at 847-424-1500
Phone System Programming, Training, Installation, and Maintenance
Avaya programming, easy to use support resources and management tools
are what puts Avaya Communication ahead of their competitors.
Avaya training involves full end user and administrative training
that helps you get a better return on investment. Some customers that
don't want to mess with phone system programming or others that want
a fully managed solution turn to Converged Communication Systems Avaya
programming support group to perform remote moves, adds, and changes.
Data Network Services
Converged Communication Systems can help you build and maintain your
data network and infrastructure. Our centralized Chicago support center
is ready to remote monitor and diagnose issues that may arise and also
for those companies that lack IT personnel we can be your IT consultants
as well as your IT staff.
International Services
Avaya Global International Services and
Converged Support Group Nationwide coverage allows companies faster
responses to business critical communication operational issues that
businesses are exposed to on a daily basis. The CCS nationwide support
and maintenance team with Avaya’s
Global Service coverage, provides premier service, programming, installation,
maintenance and all other related IT and telecommunication support
requests. We cover communication solutions that extend from business
telephone systems, VoIP Telephony solutions, complex telephony applications
(CTI, Contact Center, Call Center, Call Accounting, Voicemail, Unified
Messaging and Communication, IP Softphones and trunking, etc), telephone
service, IP phone service, data internet service as well as being
your greatest ally regarding IT support and IT consulting and data
networking services for all businesses.
We help your business leverage technologies by partnering with a number
of third party communication, data networking, and Telephony providers
to give you a complete end-to-end telecommunication and IT solution.
Our goal is to provide quick response times, knowledgeable service
and support staff, nationwide coverage, extended and critical business
hours and more.
The CCS nationwide support team leverages the our centrally located
Chicago distribution, dispatch, support, and monitoring headquarters
to assist businesses from coast to coast with local support offices
to your business to help with onsite needs. Avaya Global Services is
based out of Denver, Colorado, which allows enhanced monitoring services
for enterprise class customers to provide customers on the enterprise
level high level of reliability for those telephony and IT applications
that need 99.999% uptime.
Contact our CCS sales team for more information at 847-424-1500
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