Avaya SIP Chicago

What is SIP Technology?

Session Initiation Protocol or SIP Technology is the latest in telephone system technology that customers are asking about. SIP allows phone to phone connection over a data network – peer to peer. The benefits of SIP technology is for a more open standard in the telecommunication and IP Telephony arena. You can take 2 SIP telephones and they will automatically find each other on the data network. SIP technology allows for the basic of the basic functionalities without a call processor (like hold, transfer, forward, redial, etc). With the onset of SIP technology it will allow you to integrate better with other data technologies like http, IM, LDAP, H.323, Call Processing and much more. If you can imagine the following:

1. HTTP: Web-browser client and admin applications that allow you to management and change features on your phone. Since it is a web-browser if you ever go through an upgrade you no longer have to update client apps since it is a web server.

2. IM: Instant messaging for any business is more common. Imagine if your AWAY status on your IM device also integrated phone status?

3. LDAP: LDAP allows Windows Server environments with domains to create users on the domain server and these profiles can get pushed out to endpoints. One point of management.

4. H.323: VoIP telephony still secures and reserves all call processing feature functionality.

5. Call Processing: Avaya call processors allow for more robust functionality if need be. For basic customers, a low level call processor is needed however for high level call center an enterprise call processor is more adequate.

6. Media Gateways: Media gateways or gateways allow for traditional phone service to be added onto your SIP solution and your data network.

Avaya SIP Solutions
SIP Trunking
SIP Endpoints
Avaya 1600 SIP
Avaya 9600 SIP
Avaya 4620 SIP
Avaya One-X SIP

Avaya SIP Chicago with CCS Support Group

The CCS Support group has a team of professionals to design, implement, and train on the latest technology on the market today. Our account manager works with your firm to find which technology might be a good fit. At times, some environments have a hybrid of a mix of technologies to accomplish different end results. Some companies use Avaya SIP, Avaya VoIP, Avaya Digital Phones, Avaya Mobile, Avaya Wireless and Avaya Analog Phones in a mixed environment to provide ultimate redundancy and resources.

For more information on SIP solutions contact the CCS Avaya Chicago Sales team 847-424-1500.