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Microsoft Lync

Microsoft Lync - which Microsoft replaced in the first half of 2015 with Skype for Business - is a unified communications client that offers presence, instant messaging, voice, video and meetings. Although Skype for Business has taken Lync's place, the new Microsoft communications solution still includes the best elements from the old platform, including enterprise grade control, security and compliance. As a Microsoft partner, Converged Communication Systems offers solutions and custom integration packages for businesses looking to incorporate Lync into their telecommunication infrastructures.

Lync 2013 makes it easier for your employees to connect through real-time communications using numerous features. Here are just a few of the capabilities Lync creates in the workplace, which have been enhanced in Skype for Business:

  • Stay connected anytime, anywhere, since Lync makes it possible for users to securely collaborate with their colleagues in any location where they have network connectivity.
  • Communicate using any device. Lync offers a consistent user experience for Windows PCs, Windows Phone, iOS and Android smartphones.
  • Enhance the virtual meeting experience with Lync's ability to show as many as five meeting participants at the same time, thanks to multiparty HD video support.
  • Join meetings quickly with just one touch or click, whether you're using a PC, smartphone or tablet.
  • Create and share meeting notes easily using OneNote Share in Lync Meetings.
  • Participate in meetings from your browser. Both PC and Mac users can access full Lync Meeting capabilities - including sharing, data collaboration, voice, multiparty video and IM.
  • Connect with external partners with Lync Federation, which allows for secure unified communications with customers, suppliers and partners running Skype or Lync.
  • Choose among a variety of modes of communication with a communications client that makes it easy to switch between voice and video calls, Lync Meetings, instant messaging and presence.
  • Find the best way to connect in no time with Quick Lync, a menu that shows your contacts' available communication channels.

In addition to its many features that drive effective communication, Lync provides other advantages, such as interoperability: The platform works seamlessly with a wide range of devices (e.g., headsets, USB handsets, webcams, laptops, video devices, IP phones and more), thanks to Microsoft's far-reaching partner network.

Furthermore, Lync boosts your ability to communicate more effectively by establishing presence - which consists of essential information such as availability and accessible modes of communication. Users can also add pictures and additional notes specifying details such as their location and status. All of this information allows employees to gauge when it's a good time to connect with colleagues.

Lync also allows users to track IM chats with conversation history, in addition to communicating with other people on public IM platforms such as Windows Live, Yahoo! and AOL. Other beneficial features include video and audio conferencing capabilities, enterprise voice elements and the option to receive Lync communication solutions as either cloud, on-site or hybrid services. In addition, Lync is interoperable with existing telephony systems via PSTN gateways, Session Border Controllers, IP-PBXs and SIP Trunking from qualified IP telephony providers.

Overall, Lync provides real-time communication solutions necessary to optimize connection, collaboration and business performance. To learn more about custom integration packages available for Lync and its replacement, Skype for Business, email us today at Mobility@convergedsystems.com.

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