Case Study: How CCS Helped an Investment Firm Modernize Communications With an Avaya Cloud Solution

An investment firm based in New York City reached out to Converged Communication Systems (CCS) as an existing Avaya client in need of better support. They wanted to replace their outdated Avaya One-X solution with a hosted platform that would deliver both redundancy and savings on PRIs.

In this case study, we'll explore how CCS designed and installed an Avaya private cloud solution that gave the client the redundancy they needed while also allowing them to reuse their existing equipment, save on carrier bills and overall modernize their communications.