Converged Communication Systems (CCS), a nationwide telecommunications provider based in Chicago, is excited to be featured in the CIO Review as one of the 20 Most Promising Avaya Solutions Providers of 2015. The feature highlights key, innovative and unique solutions that Converged Communication Systems provides their clients which sets them apart from other providers.
"Converged Communication Systems is honored to be included in CIO Review's 20 Most Promising Avaya Solutions Providers," said Steve Melchiorre, CEO of Converged Communication Systems. "We value our partnership with Avaya and strive to provide our clients with the latest technologies and the highest level of customer service."
The CCS and Avaya partnership began over 12 years ago, as CCS focused on selling on-premise solutions in the Chicago area. As CCS started to grow, they began to expand their Avaya solutions and are now a nationwide provider. They offer clients a wide range of Avaya solutions including IP telephony, video conferencing, AvayaLive, Avaya IP Office Contact Center and more recently, Avaya Esna.
"Avaya Esna is a great business tool because it provides clients with a single pane to access all of their existing collaboration applications," said Melchiorre. "Avaya Esna integrates applications such as Salesforce, Google Apps, Microsoft Office 365, Ciisco Jabber, Cisco Webex, Avaya Scopia, and more. This provides us with new opportunities to reach out to non-Avaya customers by offering a unique cloud application for their business."
Converged Communication Systems (CCS) is a nationwide provider of best-in-class IP Telephony solutions and support services for businesses of all sizes. Focusing on industry leading solutions, Converged Communication Systems provides complete telecommunication solutions to meet your simple or complex business needs. They specialize in a full range of solutions including on-premise, hosted / cloud (public or private), and hybrid cloud solutions. Their portfolio includes several brands which enable them to approach their client engagements in an unbiased manner, allowing CCS to be true consultants. In addition, their expertise allows multi-location and remote/home workers to operate more efficiently via VoIP/SIP. For more information, visit www.convergedsystems.com.About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com.