What does Avaya Silver Expert mean?
- Completing advanced Avaya certifications
- Proving exceptional customer satisfaction results
- Exceeding annual Avaya revenue targets
- Full in-house support team
- Responsiveness to customer trouble tickets and problem resolution
- Has achieve high level of technical certifications
- Passing Avaya Service Audits ensuring responsiveness to maintain customer service levels
- Avaya revenue commitments
What does this mean?
- Shows our commitment to Avaya product line.
- Avaya assists by providing additional resources to CCS.
- Increased responsiveness to customers.
- Maintain high level of customer support with CCS Support Group and Avaya technical staff working together.
- There are only 127 partners nationwide that have achieved this level out of over 2,700 partners. We are in the top 0.5% of Avaya partners.
For more information on Avaya sales and Avaya support contact our headquarters sales and support center at 877-598-3999 to assist with your nationwide voice and data needs.