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Avaya IP Office Support Services (Avaya IPOSS)

Avaya Communications has introduced a Software Support program for Clients who want access to major and minor software upgrade licenses for new IP Office releases as well as corrective software updates for software bug situations. These software programs have been made available for all IP Office releases at minimum R8.1 and above and this also applies to IPOCC as well as SBC.

Products Eligible:

  • Avaya IP Office
  • Avaya IP Office Server Edition
  • Avaya Server Edition
  • Avaya IPOCC (Avaya IP Office Contact Center)
  • Avaya IPOCC Agents, Supervisors and Multichannel
  • Avaya Session Border Controller (Avaya SBC and Avaya SBCE)
  • Avaya Contact Center Select (ACCS), also known as Avaya Aura Contact Center (AACC)
  • Avaya One-X Server
  • Avaya IP Office IP500 V2
  • Avaya IP Office Server Edition Select

Avaya IP Office clients take advantage of Avaya IPOSS (Avaya IP Office Software Support) by contacting Converged Communication Systems for more information. If you don't have an Avaya IP Office or Server Edition, inquire about other Avaya Software programs and extended support options. Remote technical support is also available based on the Converged Communication Systems support plan you elect.

For more information regarding Avaya Service Agreements, Software Support Programs, Phone System Hardware Maintenance as well as our fully Managed Telephony Support Program contact us at ccs@convergedsystems.com.

If you have a current Avaya IP Office or Avaya Server Edition and need pricing and design assistance for migrations or upgrades contact us at sales@convergedsystems.com.

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Locations

Minnesota Location: Minneapolis, Minnesota 55435
Minnetonka, Minnesota, 55305
St. Paul, Minnesota, 55101

Wisconsin Location: Milwaukee, Wisconsin 53202

New York Location: New York, New York 10038
Manhattan, New York, 10005

Florida Location: Fort Lauderdale, Florida 33309
Miami, Florida, 33131

Michigan Location: Grand Rapids, Michigan 49503

San Francisco Location: San Francisco, California 94105
Texas Location: Dallas, Texas 75243

Ohio Location: Columbus, Ohio 43219

Indiana Location: Indianapolis, Indiana 46240

Iowa Location: Des Moines, Iowa 50266

Missouri Location: St. Louis, Missouri 63005

Seattle Location: Seatac, Washington 98148
Detroit Location: Romulus, Michigan 48174

Illinois, Northbrook Northbrook, Illinois, 60062

Illinois, Rosemont Rosemont, Illinois, 60018

Illinois, Schaumburg Schaumburg, Illinois, 60173

Illinois, Chicago Chicago, Illinois, 60611
Chicago, Illinois, 60661

Illinois, Oak Brook Oak Brook, Illinois, 60523
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