Avaya Maintenance: Phone System Support and Services
Converged Communication Systems and the Converged Global Services Team provide leading national phone system assistance and telephone or data equipment maintenance for small-to-medium businesses or large enterprises.
For those that are current customers of Avaya or Cisco maintenance, Converged Communication systems can assist you in the management of your account to ensure that you have all necessary equipment covered and that you have a plan that is most beneficial to your business.
Converged Communication Systems provides cohesive telecommunication plans that address all of your business needs. From dial-tone to internet services, expert service and installation to post-installation maintenance and support, and industry leading telephone solutions, we will create a plan that is sure to increase your business productivity. Run your business, and CCS will take care of your Cisco or Avaya support and maintenance.
Our team of experienced and certified telephony support engineers can also support Comdial, ShoreTel, Mitel, NEC, Toshiba, Nortel and other more commonly known telephone systems and will help you successfully migrate to a newer platform when your business is ready - let us help you!
Click here for information about our Cisco Maintenance.
Avaya Support and Maintenance Packages
- Partner Maintenance and Support
- Merlin Maintenance and Support
- IP Office Maintenance and Support
- Definity Maintenance and Support
- Communication Manager Maintenance and Support
- Aura Maintenance and Support
- IP Office Server Edition and Expansion System Maintenance and Support
- Application Servers, Unified Messaging and Voicemail Servers, Call Recording, Call Center and Contact Center Maintenance and Support (such as CMS, Contact Store, BCMS, IPOCC, Presence Server, CCE - Contact Center Express, AES, SBC - Session Border Controller and more)
Support Footprint
Nationwide onsite and remote services available with centrally located Chicago Support Headquarters.
Packages
- Standard onsite business 8-5 Mon-Fri
- Business Critical 24/7
- Weekend Support
- Time and Materials support available
- Remote programming assistance packages available
- Network monitoring and diagnostic
Support Services & Service Offerings:
- Cloud migration assistance (cloud phone systems)
- Phone System installation
- Corporate Training (End user and administrative)
- Pre-project planning
- System and solution design
- Implementation services
- Wiring and cabling
- First Day of Business Support
- Data Network Assessments
- Traffic Assessments (for trunk utilization)
- Network implementation
- Part replacement
- Remote maintenance and remote support
- Onsite support and maintenance
- Remote monitoring
- Next day replacement services
- RMA and return services
- 24/7 Business Critical response available
- Standard business coverage
- Post-Warranty support available
- and more...
Please fill out our form below to receive your free quote by email. If you prefer to contact us by phone, please call us at (877)598-3999. Choosing the correct phone system for your office is vital to company performance as it is a major element to keep businesses running. Converged Communication Systems can provide best-in-class telephony solutions and Avaya support for your company. Contact us now!
