Avaya news December 2023: Supplier helps businesses enhance CX with AI
In Avaya news for December 2023, the global communications solution supplier detailed how Avaya solutions help enterprises deliver better customer experiences with the power of artificial intelligence. Keep reading for additional announcements and news from Avaya.
The supplier has issued the following press releases since we posted our last Avaya news blog.
1. “Avaya Helps UK and Ireland Enterprises Deliver AI-Powered Innovation Without Disruption”
At an event in London, Avaya CEO Alan Masarek noted that a growing number of businesses in the UK and Ireland rely on Avaya solutions to enhance customer experiences with AI. Notable clients in the region include leading telecom service providers, the National Health Service (NHS), and top high street banks.
2. “South Central Ambulance Service Handles Millions of Urgent Calls with Bespoke Platform Developed Through Avaya Ecosystem”
Avaya partner FourNet helped South Central Ambulance Service (SCAS) NHS Foundation Trust, which provides emergency ambulance services for over 7 million people across various English counties, by replacing the organization’s contact center solution and developing and deploying a customized specialist agent desktop application.
3. “KASCO Group Connects Global Footprint With Avaya Technology”
A conglomerate focused on oil and gas trading, shipping, and marine services has leveraged Avaya’s unified communications technology to reduce shipping and logistics delays and enhance communications for the organization’s headquarters in Dubai and fleet of 16 vessels.
The Converged Communication Systems (CCS) team can help you explore Avaya solution options. As a longtime Avaya business partner, we provide best-in-class installation, maintenance and support services. Additionally, we can extend the latest deals and promotions to current Avaya clients. Start now by calling 877-598-3999 or emailing sales@convergedsystems.com.
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