In the months since the World Health Organization (WHO) declared the pandemic a global public health emergency, many business leaders have instructed their employees to work from home to prevent the spread of coronavirus disease 2019 (COVID-19). At the same time, companies have experienced an increase in customer inquiries, as people seek information about… Read more
With millions in the U.S. alone under orders to shelter in place/stay at home, working remotely has become the new normal for many people throughout the nation, as businesses seek to slow the spread of coronavirus disease 2019 (COVID-19). During this time of unprecedented global upheaval, we’d like to assist organizations across all industries in… Read more
New federal regulations taking effect in February will change the requirements for how certain phone systems handle calls to 911. These laws aim to ensure that people in hotels, office buildings, dorms and other places with multi-line telephone systems (MLTS) can quickly contact emergency services in a crisis and that emergency responders have the information… Read more
Does your business currently rely on a Nortel phone system that’s due for an upgrade? If so, Converged Communication Systems (CCS) is offering special promotions for companies that want to migrate from Nortel to Avaya Cloud Office (ACO) by RingCentral, a leading Unified Communications as a Service (UCaaS) platform that gives organizations all the capabilities… Read more
A lot has changed in the world of 5G since our last blog and providers in the U.S. and abroad have already started deploying networks and upgrading their infrastructure to accommodate the new technology- and while 5G has its benefits, the technology isn’t without its flaws. So you might be wondering – what has changed since the… Read more
Get ready for the fifth-generation cellular networks – 5G for short – in 2019. This new era is expected to be a game-changer in the home and mobile connectivity for consumers and businesses. Carriers and mobile providers have already started deploying 5G networks in different cities and are expected to expand the locations throughout the… Read more
The business world has experienced a drastic increase in the number of cloud users. More and more companies are turning to cloud computing for business applications and data storage. As more organizations embrace the benefits of cloud computing, there are still concerns and questions about how safe it is to store data and information in… Read more
Communicating quickly and effectively with both colleagues and clients across multiple channels is vital for any business looking to stand out and succeed. However, keeping everyone connected can prove challenging as new methods of communication emerge and the workforce becomes increasingly mobile. Fortunately, for organizations seeking cutting edge unified communications (UC) services, there are a… Read more
If you do not have a secure way to keep your data safe, you could easily suffer from data loss, fall victim to security threats, and experience costly downtime. To ensure this doesn’t happen, you might want to consider cloud consulting services. These services are provided by experts with in-depth knowledge of various cloud computing… Read more
Unified communications (UC) solutions have become essential in busy business environments. In most cases, clear communication, flexibility, and speed can make or break a company. For most business owners, deciding when their organization needs to implement a new unified communications solution is not always easy. Unified communications solutions involve telephony, instant messaging, interactive data and… Read more
