In Avaya news for April 2021, the leading enterprise communication solution supplier expanded the availability of Avaya OneCloud Contact Center as a Service (CCaaS) to include additional countries. Additionally, Avaya released the results of its “Life and Work Beyond 2020” survey. Keep reading for more news and updates from Avaya. 1. “Avaya Enabling the Composable… Read more
In Avaya news for March 2021, the supplier has debuted new video devices to make it easy for end users to easily collaborate from any location. Additionally, the leading enterprise communications solution provider announced the winners of the Avaya Partner of the Year Awards for the U.S. and Canada. Continue reading for more Avaya-related news…. Read more
In Avaya news for February 2021, the Converged Communication Systems (CCS) team replaced a client’s severely outdated hardware with Avaya IP Office Server Edition, ensuring that they have a modern and reliable communications system in place. Additionally, Avaya released financial results for the first quarter of the 2021 fiscal year. Keep reading for more Avaya-related… Read more
In Avaya news for January 2021, the leading enterprise communication solution supplier has appointed a new senior vice president of global services and announced HIPAA-compliant solutions available to support COVID-19 vaccine administration, among other updates. 1. “Avaya Expanding AI-powered Contact Center Capabilities to Improve Customer Experience, Participating with AWS Contact Center Intelligence” Avaya announced an… Read more
In Avaya news for December, the leading enterprise communication solution supplier earned recognition as one of the most powerful and responsible companies in the Americas. The company also hosted a virtual Avaya Partner Summit. Read on for more updates and news from Avaya. 1. “Avaya Earns Frost & Sullivan Award for Excellence in Healthcare Solutions”… Read more
In Avaya news for November, the leading enterprise communication solution supplier announced financial results for the fourth quarter of 2020 as well as the overall fiscal year. Additionally, the company introduced a new Avaya Vantage experience and expanded Avaya Cloud Office availability to five new markets. Keep reading for more news and updates from Avaya…. Read more
In Avaya news for October, the leading enterprise communication solution supplier received accolades including a Tech Cares Award and a Pandemic Tech Innovation Award for helping people around the world face the challenges presented by the COVID-19 pandemic. Continue reading to learn more about those awards and catch up on other news items and updates… Read more
In this month’s Avaya news and updates, we’ve added some new case studies to our site demonstrating how the Converged Communication Systems (CCS) team can help businesses get the most out of Avaya solutions. Additionally, the telecom solution supplier has posted some notable news items since our last blog entry. Please read on for details…. Read more
In this month’s Avaya news, the enterprise communication solution supplier has announced a new brand, Avaya OneCloud. Additionally, we’ve added a couple new case studies to our site and updated an existing one demonstrating how we’ve helped businesses across various industries optimize operations with Avaya solutions and services. Avaya OneCloud: New Branding Architecture Reflects Modern… Read more
As many people continue to do their jobs remotely, efficient and effective communication tools are more essential than ever for all kinds of organizations worldwide. This month, the Converged Communication Systems (CCS) team and our trusted partner Avaya have continued to assist businesses in need of advanced enterprise communication solutions. Here’s how CCS recently helped… Read more
