Avaya News July 2021: Supplier Earns Recognition as Leader in UCaaS, CPaaS Markets
In Avaya news for July 2021, the enterprise communication solution supplier received recognition from the International Data Corporation (IDC) and Aragon Research as a leader in the global Communications Platform as a Service (CPaaS) and Unified Communications as a Service (UCaaS) marketplaces respectively. Keep reading for details.
1. “Avaya Named a Major Player in the IDC MarketScape: Worldwide CPaaS 2021 Vendor Assessment”
Citing the supplier’s “decades of experience and support capabilities,” the 2021 IDC MarketScape for the global CPaaS market has identified Avaya as a “Major Player” in the worldwide CPaaS space.
2. “Avaya Identified as a Leader in Aragon Research Globe™ for Unified Communications and Collaboration for 4th Consecutive Year”
Aragon Research highlighted Avaya OneCloud UCaaS solutions – which include Avaya Cloud Office and Avaya Spaces – and recognized Avaya as a leading supplier in the UCaaS space for the fourth year in a row.
3. “Avaya Announces Avaya OneCloud™ for Service Cloud on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace”
Customers can now connect Avaya OneCloud to Salesforce Service Cloud and leverage voice and AI features that support exceptional customer experiences.
If you’re interested in learning more about Avaya’s business communication solutions, the Converged Communication Systems (CCS) team is available to assist you. As an established Avaya partner, we can help you deploy and maintain solutions that support your company’s objectives. Our telephony experts can provide installation, maintenance and support services. Additionally, we can extend the latest deals and promotions to current Avaya clients. Connect with us today by calling 877-598-3999 or emailing sales@convergedsystems.com.
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