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847.424.1500 |
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Solutions and Services
 Support Resources
Converged Communication Systems 2930 Central Street
Suite 200
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IP Office InstallationConverged Communication Systems has achieved numerous certifications and Global recognition in the Avaya IP Office arena. The CCS Support group is in the top 0.5% of Avaya Authorized partners Globally that has achieved Avaya Certified Engineering (ACE) status regarding IP Office implementation, IP Office support, IP Office service, IP Office programming, and IP Office maintenance. This means you are working with the best when it comes to support as well more importantly your Avaya IP Office solutions. The CCS Support group is known nationwide to pickup current Avaya IP Office customers and resolve their issues that their former providers and original installers could not fix. We bring excellence of execution to all Avaya and more specifically Avaya IP Office customers.
When you purchase a new Avaya IP Office solution our pre-implementation
team of experts takes over and hand holds you to provide a seemless
installation. Within 48 hours of the handover, you will receive
notices letting you know what the next step is and guiding you
through the pre-installation process. From there your assigned
group of experts gathers as much data as they can in order to pre-program
your solution and gather the necessary resources for your project.
We put a lot of our resources in the pre-planning phase and we
believe this is critical in order for our customers to get the
best end result. |
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New Installations: How do we succeed:
