Converged Communication Systems
2930 Central Street
Evanston, IL 60201
Phone: (847) 424-1500
Fax: (847) 424-1544
support@convergedsystems.com
East & West Coast Regional Offices:
199 Water Street 23rd Floor
New York, NY 10038
26600 Lambert St, Suite 1004
Lake Forest, CA 92630
212 Anacapa St.
Santa Barbara, CA 93101
CCS provides full service and support nationwide, including: Chicago, Milwaukee, New Jersey, New York, Los Angeles, San Francisco, Dallas, Houston
|
Avaya Communication IP Office IP500 Call
Processing for Avaya IP Office Customers
 IP Office Solutions
IP Office IP400 Customers
IP 500 Highlights
IP Office Modules (IP 500)
 Avaya
IP Office Solutions:
Avaya IP Office solutions are the hottest selling
small to mid-market business telephone phone system on the market
today. This
phone system is a rack mountable phone system with Avaya feature
rich functionality built in that allows you to deploy analog, digital,
wireless, or IP sets or even a mix of these to have a fully converged
solution. With the release of IP Office R4.0 came the release
of IP500 solutions including IP500 processor, IP500 insert modules,
and IP500 expansion modules.
Avaya IP Office IP400 Customers:
For certain features like Avaya Mobility (One-X™ to cellular)
you will need to migrate to the IP500 processor. Contact the
CCS Support group at 847-424-1500 for migration process and to review
existing equipment to see compatibility options. Or if you
are looking to move or add to your existing IP400, the CCS Support
group will assist you purchase new equipment that is compatible with
what you have today.
Some Major Highlights:
- Multiple site networks
- VoIP deskphones,
VoIP softphones, and VoIP trunking between sites
- Hot desking and
roaming profiles
- Built in up to 64-party conference bridge
- Free end
user soft dial applications
- IP Office Manager Software suite management
tool and system status
- Wireless IP Dect, SIP trunking features,
mobile twinning, etc all optional
- Company Contact Center for Call
Center (Avaya CCC) software for Call Center Reporting (Avaya SBCC)
optional software
- Analog, Digital, VoIP, and application endpoints
allowed
- Call Recording built in
- Voicemail to email built
in
- Built in queue and ACD features for call center
vectoring and estimated wait time and number of calls in queue
are all standard with standard voicemail package
IP Office Modules (IP 500):
- Avaya SOHO v1: Version operates on any software.
- Avaya IP406v2: Version operates on software
R2.1 or above.
- Avaya IP412v1: Version operates on any software.
- Avaya
IP500 Insert Trunk 4CO / 4ATM: allows for up to 4 CO inside processor.
- Avaya
IP500 Insert Trunk Single or Dual T1: allows for T1 inside processor
slot a or b.
- Avaya IP500 & IP400 VCM (32VCM, 4VCM, 8VCM,
etc) Insert Card for IP resources.
- Avaya IP500 Legacy Card Carrier:
this houses older IP400 inserts that are compatible
- Avaya IP500
16 Port Digital v2 / 16DCP: Up to 16 digital
ports with R3.2 or below.
- Avaya IP500 30 Port Digital v2 / 16DCP: Up
to 30digital ports with R3.2 or below.
- Avaya IP500 8 Port Analog
v2 / Phone 8: Up to 8 analog ports
with R3.2 or below.
- Avaya IP500 16 Port Analog v2 / Phone 16: Up
to 16 analog ports with R3.2 or below.
- Avaya IP500 30 Port Analog
v2 / Phone 30: Up to 30 analog
ports with R3.2 or below.
- Avaya IP500 ATM 16 Port Analog Trunk Module
v1: Up to 16
CO trunks / POTS.
For more information on Avaya IP Office or Avaya
IP500 products and services contact us at 847-424-1500 to assist with
your nationwide voice and data needs.
Contact sales@convergedsystems.com to
review your current infrastructure.
|
