Local exchange carriers (LECs) will no longer be obligated to maintain DS0, DS1 and DS3 loops in the near future, according to a Federal Communications Commission (FCC) Report and Order. If your company currently relies on traditional PRI, here’s what you should know about these changes in regulations and what the modified FCC rules mean… Read more
In Avaya news for July 2021, the enterprise communication solution supplier received recognition from the International Data Corporation (IDC) and Aragon Research as a leader in the global Communications Platform as a Service (CPaaS) and Unified Communications as a Service (UCaaS) marketplaces respectively. Keep reading for details. 1. “Avaya Named a Major Player in the… Read more
In Avaya news for June 2021, the Converged Communication Systems (CCS) team worked with a couple of clients to improve their operations with Avaya solutions and support. The supplier also announced new Avaya Cloud Office features to empower businesses in a world of hybrid work. Keep reading for more Avaya-related news from the past month…. Read more
In Avaya news for May 2021, the leading enterprise communication solution supplier reported financial results for the second quarter of the 2021 fiscal year, which ended March 31. The company also announced new capabilities for Avaya Cloud Office (ACO) and Avaya OneCloud Contact Center as a Service (CCaaS). Keep reading for details. 1. “Avaya Reports… Read more
In Avaya news for April 2021, the leading enterprise communication solution supplier expanded the availability of Avaya OneCloud Contact Center as a Service (CCaaS) to include additional countries. Additionally, Avaya released the results of its “Life and Work Beyond 2020” survey. Keep reading for more news and updates from Avaya. 1. “Avaya Enabling the Composable… Read more
In Avaya news for March 2021, the supplier has debuted new video devices to make it easy for end users to easily collaborate from any location. Additionally, the leading enterprise communications solution provider announced the winners of the Avaya Partner of the Year Awards for the U.S. and Canada. Continue reading for more Avaya-related news…. Read more
In Avaya news for February 2021, the Converged Communication Systems (CCS) team replaced a client’s severely outdated hardware with Avaya IP Office Server Edition, ensuring that they have a modern and reliable communications system in place. Additionally, Avaya released financial results for the first quarter of the 2021 fiscal year. Keep reading for more Avaya-related… Read more
In Avaya news for January 2021, the leading enterprise communication solution supplier has appointed a new senior vice president of global services and announced HIPAA-compliant solutions available to support COVID-19 vaccine administration, among other updates. 1. “Avaya Expanding AI-powered Contact Center Capabilities to Improve Customer Experience, Participating with AWS Contact Center Intelligence” Avaya announced an… Read more
In Avaya news for December, the leading enterprise communication solution supplier earned recognition as one of the most powerful and responsible companies in the Americas. The company also hosted a virtual Avaya Partner Summit. Read on for more updates and news from Avaya. 1. “Avaya Earns Frost & Sullivan Award for Excellence in Healthcare Solutions”… Read more
In Avaya news for November, the leading enterprise communication solution supplier announced financial results for the fourth quarter of 2020 as well as the overall fiscal year. Additionally, the company introduced a new Avaya Vantage experience and expanded Avaya Cloud Office availability to five new markets. Keep reading for more news and updates from Avaya…. Read more
