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Avaya news September 2022: Avaya Cloud Office by RingCentral drives greater employee engagement

In Avaya news for September 2022, the leading enterprise cloud communications supplier shared stories from clients that experienced improvements in employee engagement, client and staff retention, customer service availability, and security after deploying Avaya Cloud Office. Keep reading to learn more about the benefits of Avaya’s communication and collaboration software. 1. “McCarthy Durie Lawyers Hits… Read more

Avaya news August 2022: Supplier appoints new CEO

In Avaya news for August 2022, the leading enterprise communication solution supplier appointed a new president and CEO. The company also released preliminary financial results for the third quarter of the fiscal year. Keep reading for additional news and updates from Avaya. 1. “Avaya Announces Certain Preliminary Third Quarter Fiscal 2022 Financial Results” The enterprise… Read more

Avaya news July 2022: Supplier showcases composable contact center solutions

In Avaya news for July 2022, the supplier showcased Avaya OneCloud Contact Center as a Service (CCaaS) at an event in late June. Keep reading for additional announcements from Avaya. 1. “Cupola Partners With Avaya To Roll Out Region’s First AI-Powered Enterprise Learning Platform And Meet Customer Demands” Cupola, an outsourced contact center service provider… Read more

Avaya news June 2022: Supplier expands Avaya Cloud Office availability to 14 countries

In Avaya news for June 2022, the leading enterprise communications solutions supplier announced that Avaya Cloud Office by RingCentral is now available in Singapore. Additionally, the company announced the North America Partner of the Year Award winners. Keep reading for more Avaya news and announcements from the past month. 1. “Avaya OneCloud™ Experience Platform Reimagines… Read more

Avaya news May 2022: Supplier reports $716M in total Q2 revenue

In Avaya news for May 2022, the supplier announced financial results for the second quarter of the 2022 fiscal year. The enterprise communications solution provider also announced the expansion of its strategic partnership with Microsoft. Keep reading for more recent Avaya news and announcements. 1. “Avaya Reports Second Quarter Fiscal 2022 Financial Results” Avaya OneCloud… Read more

Avaya news April 2022: Insurance distributor switches to CCS for reliable Avaya support

In Avaya news for April 2022, a major insurance distributor that had issues with their previous Avaya partner now enjoys faster and more reliable support services after engaging with Converged Communication Systems (CCS). Additionally, the leading enterprise communications supplier earned recognition for its Avaya Edge Partner Program in CRN’s 2022 Partner Program Guide. Keep reading… Read more

Avaya news March 2022: CCS team helps bakery enhance operations with Avaya IP Office

In Avaya news for March 2022, Converged Communication Systems (CCS) helped a Chicago bakery switch from an outdated phone system to Avaya IP Office. Keep reading for more Avaya news and updates from the past month. CCS and Avaya Monthly Wins: IP Office for a Family-Owned Chicago Bakery In the past month, CCS engaged with… Read more

Avaya news February 2022: Supplier reports $713M in total Q1 revenue

In Avaya news for February 2022, the supplier announced financial results for the first quarter of the 2022 fiscal year. Additionally, the enterprise communications solution provider received recognition from Ventana Research as an “exemplary vendor.” Keep reading for more Avaya news and updates from the previous month. 1. “Avaya Reports First Quarter Fiscal 2022 Financial… Read more

Avaya News January 2022: CCS Team Assists Client With Avaya IP Office Contact Center Configuration

In Avaya news for January 2022, Converged Communication Systems (CCS) is assisting a client with their Avaya IP Office Contact Center solution. Additionally, the enterprise communications supplier held its communications technology hackathon event, TADHack Mini-Orlando. Keep reading for more Avaya news. CCS and Avaya Monthly Wins: IP Office Contact Center Configuration Services In the past… Read more

Avaya News December 2021: Supplier Reports FY21 Revenue of $2.973B

In Avaya news for December 2021, the leading enterprise communications solution provider released financial results for the fourth quarter as well as the 2021 fiscal year ended September 30, 2021. Keep reading for details about Avaya’s financial performance as well as other recent news and announcements. 1. “Avaya Reports Fourth Quarter and Fiscal 2021 Financial… Read more

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