Modern businesses often rely on the safe operation of their tech-centered backbone. Because high-value projects get funneled into electronically stored information and data, keeping information safe is critical. And since a data center can have everything from customer records to server space, knowing what kind of problems can compromise it is important. To help, we’ve… Read more
The heart of how a business conducts daily operations changes every year. This is largely because of changes in telecommunication. How data is accessed, where it’s sent, what uses it, how secure it is, and so on are all factors that drive advancements like VoIP or cloud computing. To stay on the cutting edge, it’s… Read more
Cloud computing should sound familiar to any organization, as it’s grown over the years to the point where some businesses consider it integral to daily operations. With the cloud, a company has more options available for both production and efficiency. If you’ve never considered IaaS though, here are a few positives/negatives regarding it. One thing… Read more
The cloud has become a force of nature capable of meeting almost any company need. Since its introduction, cloud computing has offered a variety of business benefits like ease of file sharing and virtualization. However, one possible application of cloud computing typically gets overlooked: The use of cloud-based phone systems. This could be a result… Read more
Communication is important, especially in a modern world driven by mobile technology. There’s a great deal of emphasis on staying in the loop. As a result, it makes sense for companies to invest in a stable telephone infrastructure. For larger companies, this might like a fairly simple task best handled by a third party. But… Read more
Any company today, big or small, relies on the strength of a stable security network to protect assets. Whether it’s physical or digital, good security helps businesses avoid financial disasters like stolen property and compromised information, which can lead to numerous headaches down the line. In this article, we’re going to focus on the digital… Read more
Despite the evolution in how we communicate all over the world, there’s still plenty of reliance on traditional landline phones. Whether it’s because of legacy infrastructure or practicality, companies that use calling as their primary method of doing business still use them. However, what has changed is how those landlines are used. Typically, landlines are… Read more
If you’ve ever made a call to pay a bill over the phone, chances are the first thing you heard was a non-human voice giving you several options and prompts. This robotic tone isn’t automated, though: It’s actually an IVR or Interactive Voice Response. This voice is essentially programmed to handle calls for consumers, generally… Read more
Unified communications are an important characteristic of successful, fluid businesses. Companies that utilize a UC program are often more productive than competitors and more efficient in accomplishing day-to-day tasks. No exception to the rule is the Avaya One-X communication software, a bundled program designed to help reduce complexity when working towards solutions via business communication…. Read more
Long gone are the days of sluggish Internet speeds and crackling dial-up modems. The Internet has evolved over the course of a decade into a service that’s incorporated into nearly everything we do. As such, demand for a faster Internet has risen, and we’re now witnessing the growth of fiber Internet. Fiber Internet is an… Read more
