Avaya news July 2022: Supplier showcases composable contact center solutions
In Avaya news for July 2022, the supplier showcased Avaya OneCloud Contact Center as a Service (CCaaS) at an event in late June. Keep reading for additional announcements from Avaya.
1. “Cupola Partners With Avaya To Roll Out Region’s First AI-Powered Enterprise Learning Platform And Meet Customer Demands”
Cupola, an outsourced contact center service provider headquartered in Dubai, United Arab Emirates, joined with Avaya to create a custom-built intelligent enterprise learning platform that empowers agents to deliver the best possible service.
2. “Avaya Announces $600M Financing”
Avaya Holdings Corp. increased the combined principal amount of the offerings from the previously announced $500 million because of increased demand.
3. “Avaya to Showcase Composable Contact Center Solutions for Customers, Employees that Deliver Total Experiences at Customer Contact Week (CCW)”
At the world’s biggest contact center event series in late June, Avaya showcased composable contact center solutions that allow companies to succeed in the experience economy. Learn more about Avaya OneCloud Contact Center as a Service here.
Our team can assist you if you want to learn more about Avaya’s communication solutions. As an established Avaya partner, we can provide installation, maintenance and support services that meet your organization’s needs. Additionally, we can extend the latest deals and promotions to current Avaya clients. For more information, give us a call at 877-598-3999 or email sales@convergedsystems.com.
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