A robust universal communications infrastructure is a critical feature of modern, successful businesses. The way a company conducts internal/external communication has rapidly changed over the years, thanks in part to the evolution of technology. With it have come new ways to handle consumer services and employee work methods. Often, a modern universal communication setup is… Read more
The business world has expanded greatly thanks in part to the evolution of the Internet. Since the days of dial-up, the speed at which networks communicate has improved a hundred-fold, allowing for new methods of handling infrastructure and serving a consumer base. However, with all this utilization of network services, risks have grown along with… Read more
As anyone in the modern day can see, communication has changed rapidly. We’ve come a long way from rotary phones and fixed landlines, with every year bringing another advancement in smartphone technology. For a business, though, how does this change things? While traditional landline systems are still alive and well, modernization has brought a few… Read more
Anti-virus programs are a must for anyone who has a device that connects to the Internet. We place our trust in big name brands (assuming that bigger means better) with more reliable, adequate protection. Unfortunately, as seen in the news, this is not always the case, as many programs including some popular and well-known ones… Read more
The stability of a company network is key for day-to-day operations. Most businesses run some kind of online functionality, especially if they’re a product vendor making sales through Web portals. To this end, it’s important to keep all of that up and running, which is why companies often seek assistance from a managed service provider… Read more
Customer Relationship Management (CRM) software is a tool that integrates a broad set of applications to help businesses manage customer data and interaction. CRM can access business information, carry out automatic marketing strategies through email and other mediums, and manage in-house collaborative relationships in order to encourage further engagement and purchases by new and former… Read more
The millennial generation is well-versed in modern technology. They’re growing up in an age where the use of electronics has never been more powerful. Adapting to the use of smartphones, tablets, and computers in general, they’re a generation that will utilize this technology without a second thought. And that’s good, because the future is growing… Read more
SIP (Session Initiation Protocol) trunking has become a useful modern method of streamlined communication. A “trunk” in this context means a phone line with multiple connections for incoming/outgoing calls. Of course, there were some limitations, but the SIP method has overcome many of them. The SIP method operates by using an organization’s Internet network to… Read more
In order to accommodate an increasingly mobile workforce, businesses must find a way to keep employees connected with customers and coworkers, whether they’re in the office or working remotely. Avaya IP Office includes tools and capabilities that facilitate collaboration and boost engagement for workers, whether they’re in the office, at home or on the go…. Read more
In recent years, as the practice of telecommuting has grown, it’s become more important than ever to give employees the ability to stay connected – whether they’re working in the office, at home or on the go. Avaya IP Office offers a solution for businesses looking to drive growth and connect home and remote workers…. Read more
