{"id":876,"date":"2014-07-15T08:00:17","date_gmt":"2014-07-15T13:00:17","guid":{"rendered":"http:\/\/convergedsystems.com\/blog\/?p=876"},"modified":"2018-10-09T11:55:57","modified_gmt":"2018-10-09T16:55:57","slug":"ftc-hits-t-mobile-with-hefty-lawsuit","status":"publish","type":"post","link":"https:\/\/www.convergedsystems.com\/blog\/ftc-hits-t-mobile-with-hefty-lawsuit\/","title":{"rendered":"FTC Hits T-Mobile with Hefty Lawsuit"},"content":{"rendered":"<p><a href=\"http:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2014\/07\/hand-writing.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft  wp-image-1096\" src=\"http:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2014\/07\/hand-writing.jpg\" alt=\"hand-writing\" width=\"202\" height=\"303\" srcset=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2014\/07\/hand-writing.jpg 1132w, https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2014\/07\/hand-writing-200x300.jpg 200w, https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2014\/07\/hand-writing-683x1024.jpg 683w\" sizes=\"auto, (max-width: 202px) 100vw, 202px\" \/><\/a><\/p>\n<p>T-Mobile has been hit with a lawsuit from the Federal Trade Commission (FTC). The lawsuit alleges that T-Mobile was charging customers for \u201cPremium\u201d SMS subscriptions that, in a majority of cases, were never authorized by the customer. \u00a0T-Mobile is also \u00a0being accused of keeping 35-40 percent of the profits, and as a result made hundreds of millions of dollars over the years from the bogus charges.<\/p>\n<p>At an average cost of $9.99 per month, T-Mobile customers received SMS services that included horoscope information, celebrity gossip and flirting tips that were never authorized to be sent. John Legere, T-Mobile\u2019s CEO, responded by saying the FTC is sensationalizing the issue. Legere <a href=\"http:\/\/www.fiercewireless.com\/story\/t-mobiles-legere-accuses-ftc-sensationalizing-premium-sms-lawsuit\/2014-07-07\" class=\"external external_icon\" rel=\"nofollow\">wrote<\/a> in a post, \u201cT-Mobile has in the past and will continue to keep our pledge to bill customers only for what they want and what they have purchased for as long as I am CEO of this company!\u00a0 NO EXCUSES!\u201d He also included that T-Mobile is launching a program later this month to reimburse customers who were charged for the \u201cPremium\u201d services.<\/p>\n<p>Although under fire now, T-Mobile wasn\u2019t the only provider that charged its customers for similar services without consent. Back in November 2013, AT&amp;T, Sprint and T-Mobile entered into an agreement with 45 states to stop charging customers for premium SMS messages they receive. The only exceptions are text-to-donate for charitable programs and text-to-contribute for political campaigns. T-Mobile claims that they discontinued the charges a while ago, however customers continued to send complaints regarding the unwanted, \u201cPremium\u201d services.<\/p>\n<p>The courts will have the final decision, but in the meantime T-Mobile will have to deal with some serious damage control.<\/p>\n<a class=\"synved-social-button synved-social-button-share synved-social-size-32 synved-social-resolution-single synved-social-provider-facebook nolightbox external\" data-provider=\"facebook\" target=\"_blank\" rel=\"nofollow\" title=\"Share on Facebook\" href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-json%2Fwp%2Fv2%2Fposts%2F876&#038;t=FTC%20Hits%20T-Mobile%20with%20Hefty%20Lawsuit&#038;s=100&#038;p&#091;url&#093;=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-json%2Fwp%2Fv2%2Fposts%2F876&#038;p&#091;images&#093;&#091;0&#093;=http%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-content%2Fuploads%2F2014%2F07%2Fhand-writing.jpg&#038;p&#091;title&#093;=FTC%20Hits%20T-Mobile%20with%20Hefty%20Lawsuit\" style=\"font-size: 0px;width:32px;height:32px;margin:0;margin-bottom:5px;margin-right:5px\"><img loading=\"lazy\" decoding=\"async\" alt=\"Facebook\" title=\"Share on Facebook\" class=\"synved-share-image synved-social-image synved-social-image-share\" width=\"32\" height=\"32\" style=\"display: inline;width:32px;height:32px;margin: 0;padding: 0;border: none;box-shadow: none\" src=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/plugins\/social-media-feather\/synved-social\/image\/social\/regular\/64x64\/facebook.png\" \/><\/a><a class=\"synved-social-button synved-social-button-share synved-social-size-32 synved-social-resolution-single synved-social-provider-twitter nolightbox external\" data-provider=\"twitter\" target=\"_blank\" rel=\"nofollow\" title=\"Share on Twitter\" href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-json%2Fwp%2Fv2%2Fposts%2F876&#038;text=Hey%20check%20this%20out\" style=\"font-size: 0px;width:32px;height:32px;margin:0;margin-bottom:5px;margin-right:5px\"><img loading=\"lazy\" decoding=\"async\" alt=\"twitter\" title=\"Share on Twitter\" class=\"synved-share-image synved-social-image synved-social-image-share\" width=\"32\" height=\"32\" style=\"display: inline;width:32px;height:32px;margin: 0;padding: 0;border: none;box-shadow: none\" src=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/plugins\/social-media-feather\/synved-social\/image\/social\/regular\/64x64\/twitter.png\" \/><\/a><a class=\"synved-social-button synved-social-button-share synved-social-size-32 synved-social-resolution-single synved-social-provider-linkedin nolightbox external\" data-provider=\"linkedin\" target=\"_blank\" rel=\"nofollow\" title=\"Share on Linkedin\" href=\"https:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-json%2Fwp%2Fv2%2Fposts%2F876&#038;title=FTC%20Hits%20T-Mobile%20with%20Hefty%20Lawsuit\" style=\"font-size: 0px;width:32px;height:32px;margin:0;margin-bottom:5px\"><img loading=\"lazy\" decoding=\"async\" alt=\"linkedin\" title=\"Share on Linkedin\" class=\"synved-share-image synved-social-image synved-social-image-share\" width=\"32\" height=\"32\" style=\"display: inline;width:32px;height:32px;margin: 0;padding: 0;border: none;box-shadow: none\" src=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/plugins\/social-media-feather\/synved-social\/image\/social\/regular\/64x64\/linkedin.png\" \/><\/a>","protected":false},"excerpt":{"rendered":"<p>T-Mobile has been hit with a lawsuit from the Federal Trade Commission (FTC). The lawsuit alleges that T-Mobile was charging customers for \u201cPremium\u201d SMS subscriptions that, in a majority of cases, were never authorized by the customer. \u00a0T-Mobile is also \u00a0being accused of keeping 35-40 percent of the profits, and as a result made hundreds&#8230; <a class=\"moretag\" href=\"https:\/\/www.convergedsystems.com\/blog\/ftc-hits-t-mobile-with-hefty-lawsuit\/\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,196,209],"tags":[],"class_list":["post-876","post","type-post","status-publish","format-standard","hentry","category-converged-tips","category-knowledge-based","category-technology-news-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FTC Hits T-Mobile with Hefty Lawsuit - Converged Systems Blog<\/title>\n<meta name=\"description\" content=\"FTC has filed a lawsuit against T-Mobile. 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