{"id":27,"date":"2012-04-20T17:31:02","date_gmt":"2012-04-20T17:31:02","guid":{"rendered":"http:\/\/convergedsystems.com\/blog\/?p=27"},"modified":"2018-10-09T11:57:51","modified_gmt":"2018-10-09T16:57:51","slug":"tips-for-creating-a-strategic-it-plan","status":"publish","type":"post","link":"https:\/\/www.convergedsystems.com\/blog\/tips-for-creating-a-strategic-it-plan\/","title":{"rendered":"Tips for Creating a Strategic IT Plan"},"content":{"rendered":"

\"\"The success of your IT depends on a strategic plan that defines your practice\u2019s needs and looks to optimize your workflow. Ideally this plan will focus on both the patient and staff experience. Here are five considerations that can help get you started.<\/span><\/p>\n

    \n
  1. Improve the patient experience.<\/strong> Many healthcare<\/a> practitioners consider the patient experience a major challenge, yet don\u2019t give much thought to how IT can improve it. Consider what you can do electronically to support patients, whether they’re in your facility or not. Electronic forms? Email and text message reminders and confirmations? Kiosks?<\/li>\n
  2. Consider best practices.<\/strong> Technology can help you get to know your patients<\/a> better. The Web, for example, can be used as a first point of engagement. Ask a few questions of visitors, then tailor your responses to their needs. A patient interested in a first consultation would receive different information than one preparing for his or her first round of cancer treatment.<\/li>\n
  3. Don\u2019t forget the staff!<\/strong> Your staff needs successful workflows to interact effectively with patients. Common errors are multiple devices and different logins. Keep in mind how clinicians work to develop efficiencies. Your staff needs to be able to provide clinical care without being tied to a PC.<\/li>\n
  4. Use social media.<\/strong> Social media often isn\u2019t included in IT planning, as it\u2019s usually more of a marketing consideration. Without thinking about how it will be used, it will become difficult for patients and staff to have a singular experience. Your IT department needs to work with other departments to develop a social media plan that will yield a consistent presentation to the end user.<\/li>\n
  5. Use integrative planning.<\/strong> Typically, IT does its strategic planning in isolation. Ideally though, IT would plan with other departments. This \u201cintegrative planning\u201d allows for a consistent plan supported by all parts of the practice.<\/li>\n<\/ol>\n

     <\/p>\n\"Facebook\"<\/a>\"twitter\"<\/a>\"linkedin\"<\/a>","protected":false},"excerpt":{"rendered":"

    The success of your IT depends on a strategic plan that defines your practice\u2019s needs and looks to optimize your workflow. Ideally this plan will focus on both the patient and staff experience. Here are five considerations that can help get you started. Improve the patient experience. Many healthcare practitioners consider the patient experience a… Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-27","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"\nTips for Creating a Strategic IT Plan - Converged Systems Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.convergedsystems.com\/blog\/tips-for-creating-a-strategic-it-plan\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tips for Creating a Strategic IT Plan - Converged Systems Blog\" \/>\n<meta property=\"og:description\" content=\"The success of your IT depends on a strategic plan that defines your practice\u2019s needs and looks to optimize your workflow. Ideally this plan will focus on both the patient and staff experience. Here are five considerations that can help get you started. Improve the patient experience. Many healthcare practitioners consider the patient experience a... 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