{"id":1815,"date":"2024-10-31T09:17:08","date_gmt":"2024-10-31T14:17:08","guid":{"rendered":"https:\/\/www.convergedsystems.com\/blog\/?p=1815"},"modified":"2024-10-31T09:17:08","modified_gmt":"2024-10-31T14:17:08","slug":"avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept","status":"publish","type":"post","link":"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/","title":{"rendered":"Avaya news October 2024: Supplier showcases AI-based Virtual Operations Manager concept"},"content":{"rendered":"<p><a href=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-1305\" src=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo-300x123.png\" alt=\"Avaya logo.\" width=\"300\" height=\"123\" srcset=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo-300x123.png 300w, https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo-768x316.png 768w, https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo.png 1024w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><br \/>\nIn <a href=\"https:\/\/www.convergedsystems.com\/avaya.html\" target=\"_blank\" rel=\"noopener\">Avaya<\/a> news for October 2024, the provider showcased a new Virtual Operations Manager concept at GITEX Global in Dubai. Additionally, the company bolstered partnerships with Dubai Police and Verint. Keep reading for more Avaya news and announcements.<\/p>\n<p>The communications solution supplier has issued the following press releases since we posted our last Avaya news round-up.<\/p>\n<p><strong>1. \u201c<a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-uae-241017\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\">Dubai Police and Avaya Strengthen Partnership With \u2018Amna\u2019 Virtual Assistant Project<\/a>\u201d<br \/>\n<\/strong>Amna is a virtual assistant engine powered by virtual intelligence that was created to field inquiries from members of the public and citizens for Dubai Police.<\/p>\n<p><strong>2. \u201c<a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-uae-241015\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\">Avaya helps Transcom eliminate language barriers in customer service with an AI-powered real-time translation solution<\/a>\u201d<br \/>\n<\/strong>Transcom is leveraging the Avaya Experience Platform and integration by Sabio Group to give contact center agents the ability to talk to customers globally in over 100 languages.<\/p>\n<p><strong>3. \u201c<a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-uae-241014\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\">Avaya Intelligently Augments CX Role With AI-Based \u2018Virtual Operations Manager<\/a>\u201d<br \/>\n<\/strong>The Virtual Operations Manager augments human operations managers by enabling them to analyze large amounts of data generated by contact center customer experience (CX) applications.<\/p>\n<p><strong>4. \u201c<a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-us-240930\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\">Avaya and Verint Deepen Long-Standing, Award-Winning Partnership to Deliver Advanced AI Solutions<\/a>\u201d<br \/>\n<\/strong>Avaya clients can access over 50 AI-powered bots through the Verint Open Platform. Newly announced bots include Verint Agent Copilot Bots that automate contact center tasks and a Knowledge Automation Bot that utilizes generative AI to search content sources and quickly respond to customer inquiries. <strong><br \/>\n<\/strong><br \/>\nIf you want to explore Avaya solutions for your organization, the CCS team can help. As an established Avaya business partner, we deliver white-glove <a href=\"https:\/\/www.convergedsystems.com\/avaya_system_installation.html\" target=\"_blank\" rel=\"noopener\">installation<\/a>, <a href=\"https:\/\/www.convergedsystems.com\/phone_system_maintenance.html\" target=\"_blank\" rel=\"noopener\">maintenance<\/a> and <a href=\"https:\/\/www.convergedsystems.com\/customer_support.html\" target=\"_blank\" rel=\"noopener\">support services<\/a>. We can also extend the latest deals and promotions to current Avaya clients.<\/p>\n<p>Connect with our Avaya experts today by calling 877-598-3999 or emailing <a href=\"mailto:sales@convergedsystems.com\" target=\"_blank\" rel=\"noopener\">sales@convergedsystems.com<\/a>.<\/p>\n<a class=\"synved-social-button synved-social-button-share synved-social-size-32 synved-social-resolution-single synved-social-provider-facebook nolightbox external\" data-provider=\"facebook\" target=\"_blank\" rel=\"nofollow\" title=\"Share on Facebook\" href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-json%2Fwp%2Fv2%2Fposts%2F1815&#038;t=Avaya%20news%20October%202024%3A%20Supplier%20showcases%20AI-based%20Virtual%20Operations%20Manager%20concept&#038;s=100&#038;p&#091;url&#093;=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-json%2Fwp%2Fv2%2Fposts%2F1815&#038;p&#091;images&#093;&#091;0&#093;=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-content%2Fuploads%2F2016%2F12%2FAvaya-Logo-300x123.png&#038;p&#091;title&#093;=Avaya%20news%20October%202024%3A%20Supplier%20showcases%20AI-based%20Virtual%20Operations%20Manager%20concept\" style=\"font-size: 0px;width:32px;height:32px;margin:0;margin-bottom:5px;margin-right:5px\"><img loading=\"lazy\" decoding=\"async\" alt=\"Facebook\" title=\"Share on Facebook\" class=\"synved-share-image synved-social-image synved-social-image-share\" width=\"32\" height=\"32\" style=\"display: inline;width:32px;height:32px;margin: 0;padding: 0;border: none;box-shadow: none\" src=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/plugins\/social-media-feather\/synved-social\/image\/social\/regular\/64x64\/facebook.png\" \/><\/a><a class=\"synved-social-button synved-social-button-share synved-social-size-32 synved-social-resolution-single synved-social-provider-twitter nolightbox external\" data-provider=\"twitter\" target=\"_blank\" rel=\"nofollow\" title=\"Share on Twitter\" href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-json%2Fwp%2Fv2%2Fposts%2F1815&#038;text=Hey%20check%20this%20out\" style=\"font-size: 0px;width:32px;height:32px;margin:0;margin-bottom:5px;margin-right:5px\"><img loading=\"lazy\" decoding=\"async\" alt=\"twitter\" title=\"Share on Twitter\" class=\"synved-share-image synved-social-image synved-social-image-share\" width=\"32\" height=\"32\" style=\"display: inline;width:32px;height:32px;margin: 0;padding: 0;border: none;box-shadow: none\" src=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/plugins\/social-media-feather\/synved-social\/image\/social\/regular\/64x64\/twitter.png\" \/><\/a><a class=\"synved-social-button synved-social-button-share synved-social-size-32 synved-social-resolution-single synved-social-provider-linkedin nolightbox external\" data-provider=\"linkedin\" target=\"_blank\" rel=\"nofollow\" title=\"Share on Linkedin\" href=\"https:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-json%2Fwp%2Fv2%2Fposts%2F1815&#038;title=Avaya%20news%20October%202024%3A%20Supplier%20showcases%20AI-based%20Virtual%20Operations%20Manager%20concept\" style=\"font-size: 0px;width:32px;height:32px;margin:0;margin-bottom:5px\"><img loading=\"lazy\" decoding=\"async\" alt=\"linkedin\" title=\"Share on Linkedin\" class=\"synved-share-image synved-social-image synved-social-image-share\" width=\"32\" height=\"32\" style=\"display: inline;width:32px;height:32px;margin: 0;padding: 0;border: none;box-shadow: none\" src=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/plugins\/social-media-feather\/synved-social\/image\/social\/regular\/64x64\/linkedin.png\" \/><\/a>","protected":false},"excerpt":{"rendered":"<p>In Avaya news for October 2024, the provider showcased a new Virtual Operations Manager concept at GITEX Global in Dubai. Additionally, the company bolstered partnerships with Dubai Police and Verint. Keep reading for more Avaya news and announcements. The communications solution supplier has issued the following press releases since we posted our last Avaya news&#8230; <a class=\"moretag\" href=\"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[209],"tags":[],"class_list":["post-1815","post","type-post","status-publish","format-standard","hentry","category-technology-news-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Avaya news: Supplier intros Virtual Operations Manager concept<\/title>\n<meta name=\"description\" content=\"In this month\u2019s Avaya news, the supplier announced an AI-powered Virtual Operations Manager concept to support better customer experiences.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Avaya news: Supplier intros Virtual Operations Manager concept\" \/>\n<meta property=\"og:description\" content=\"In this month\u2019s Avaya news, the supplier announced an AI-powered Virtual Operations Manager concept to support better customer experiences.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/\" \/>\n<meta property=\"og:site_name\" content=\"Converged Systems Blog\" \/>\n<meta property=\"article:published_time\" content=\"2024-10-31T14:17:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo-300x123.png\" \/>\n<meta name=\"author\" content=\"ccsmarketing\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"ccsmarketing\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/\"},\"author\":{\"name\":\"ccsmarketing\",\"@id\":\"https:\/\/www.convergedsystems.com\/blog\/#\/schema\/person\/c6f4b25f3e0c546dfec83a97c97c33d7\"},\"headline\":\"Avaya news October 2024: Supplier showcases AI-based Virtual Operations Manager concept\",\"datePublished\":\"2024-10-31T14:17:08+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/\"},\"wordCount\":292,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo-300x123.png\",\"articleSection\":[\"Technology News\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/\",\"url\":\"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/\",\"name\":\"Avaya news: Supplier intros Virtual Operations Manager concept\",\"isPartOf\":{\"@id\":\"https:\/\/www.convergedsystems.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo-300x123.png\",\"datePublished\":\"2024-10-31T14:17:08+00:00\",\"author\":{\"@id\":\"https:\/\/www.convergedsystems.com\/blog\/#\/schema\/person\/c6f4b25f3e0c546dfec83a97c97c33d7\"},\"description\":\"In this month\u2019s Avaya news, the supplier announced an AI-powered Virtual Operations Manager concept to support better customer experiences.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/#primaryimage\",\"url\":\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo.png\",\"contentUrl\":\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo.png\",\"width\":1024,\"height\":421,\"caption\":\"Avaya logo.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.convergedsystems.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Avaya news October 2024: Supplier showcases AI-based Virtual Operations Manager concept\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.convergedsystems.com\/blog\/#website\",\"url\":\"https:\/\/www.convergedsystems.com\/blog\/\",\"name\":\"Converged Systems Blog\",\"description\":\"Converged Communication Systems (CCS) provides best-in-class IP Telephony \/ Unified Communications solutions.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.convergedsystems.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.convergedsystems.com\/blog\/#\/schema\/person\/c6f4b25f3e0c546dfec83a97c97c33d7\",\"name\":\"ccsmarketing\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/5ddd660472b3cbba7adffd161a1b9a12299015046777d63ccb3513bec89f1beb?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/5ddd660472b3cbba7adffd161a1b9a12299015046777d63ccb3513bec89f1beb?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/5ddd660472b3cbba7adffd161a1b9a12299015046777d63ccb3513bec89f1beb?s=96&d=mm&r=g\",\"caption\":\"ccsmarketing\"},\"url\":\"https:\/\/www.convergedsystems.com\/blog\/author\/ccsmarketing\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Avaya news: Supplier intros Virtual Operations Manager concept","description":"In this month\u2019s Avaya news, the supplier announced an AI-powered Virtual Operations Manager concept to support better customer experiences.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/","og_locale":"en_US","og_type":"article","og_title":"Avaya news: Supplier intros Virtual Operations Manager concept","og_description":"In this month\u2019s Avaya news, the supplier announced an AI-powered Virtual Operations Manager concept to support better customer experiences.","og_url":"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/","og_site_name":"Converged Systems Blog","article_published_time":"2024-10-31T14:17:08+00:00","og_image":[{"url":"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo-300x123.png","type":"","width":"","height":""}],"author":"ccsmarketing","twitter_misc":{"Written by":"ccsmarketing","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/#article","isPartOf":{"@id":"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/"},"author":{"name":"ccsmarketing","@id":"https:\/\/www.convergedsystems.com\/blog\/#\/schema\/person\/c6f4b25f3e0c546dfec83a97c97c33d7"},"headline":"Avaya news October 2024: Supplier showcases AI-based Virtual Operations Manager concept","datePublished":"2024-10-31T14:17:08+00:00","mainEntityOfPage":{"@id":"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/"},"wordCount":292,"commentCount":0,"image":{"@id":"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/#primaryimage"},"thumbnailUrl":"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo-300x123.png","articleSection":["Technology News"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/","url":"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/","name":"Avaya news: Supplier intros Virtual Operations Manager concept","isPartOf":{"@id":"https:\/\/www.convergedsystems.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/#primaryimage"},"image":{"@id":"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/#primaryimage"},"thumbnailUrl":"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo-300x123.png","datePublished":"2024-10-31T14:17:08+00:00","author":{"@id":"https:\/\/www.convergedsystems.com\/blog\/#\/schema\/person\/c6f4b25f3e0c546dfec83a97c97c33d7"},"description":"In this month\u2019s Avaya news, the supplier announced an AI-powered Virtual Operations Manager concept to support better customer experiences.","breadcrumb":{"@id":"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/#primaryimage","url":"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo.png","contentUrl":"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo.png","width":1024,"height":421,"caption":"Avaya logo."},{"@type":"BreadcrumbList","@id":"https:\/\/www.convergedsystems.com\/blog\/avaya-news-october-2024-supplier-showcases-ai-based-virtual-operations-manager-concept\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.convergedsystems.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Avaya news October 2024: Supplier showcases AI-based Virtual Operations Manager concept"}]},{"@type":"WebSite","@id":"https:\/\/www.convergedsystems.com\/blog\/#website","url":"https:\/\/www.convergedsystems.com\/blog\/","name":"Converged Systems Blog","description":"Converged Communication Systems (CCS) provides best-in-class IP Telephony \/ Unified Communications solutions.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.convergedsystems.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.convergedsystems.com\/blog\/#\/schema\/person\/c6f4b25f3e0c546dfec83a97c97c33d7","name":"ccsmarketing","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/5ddd660472b3cbba7adffd161a1b9a12299015046777d63ccb3513bec89f1beb?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/5ddd660472b3cbba7adffd161a1b9a12299015046777d63ccb3513bec89f1beb?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/5ddd660472b3cbba7adffd161a1b9a12299015046777d63ccb3513bec89f1beb?s=96&d=mm&r=g","caption":"ccsmarketing"},"url":"https:\/\/www.convergedsystems.com\/blog\/author\/ccsmarketing\/"}]}},"_links":{"self":[{"href":"https:\/\/www.convergedsystems.com\/blog\/wp-json\/wp\/v2\/posts\/1815","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.convergedsystems.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.convergedsystems.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.convergedsystems.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.convergedsystems.com\/blog\/wp-json\/wp\/v2\/comments?post=1815"}],"version-history":[{"count":3,"href":"https:\/\/www.convergedsystems.com\/blog\/wp-json\/wp\/v2\/posts\/1815\/revisions"}],"predecessor-version":[{"id":1818,"href":"https:\/\/www.convergedsystems.com\/blog\/wp-json\/wp\/v2\/posts\/1815\/revisions\/1818"}],"wp:attachment":[{"href":"https:\/\/www.convergedsystems.com\/blog\/wp-json\/wp\/v2\/media?parent=1815"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.convergedsystems.com\/blog\/wp-json\/wp\/v2\/categories?post=1815"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.convergedsystems.com\/blog\/wp-json\/wp\/v2\/tags?post=1815"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}