{"id":1777,"date":"2024-03-27T10:11:29","date_gmt":"2024-03-27T15:11:29","guid":{"rendered":"https:\/\/www.convergedsystems.com\/blog\/?p=1777"},"modified":"2024-03-27T10:11:29","modified_gmt":"2024-03-27T15:11:29","slug":"avaya-news-march-2024-texas-city-selects-ccs-as-new-avaya-support-provider","status":"publish","type":"post","link":"https:\/\/www.convergedsystems.com\/blog\/avaya-news-march-2024-texas-city-selects-ccs-as-new-avaya-support-provider\/","title":{"rendered":"Avaya news March 2024: Texas city selects CCS as new Avaya support provider"},"content":{"rendered":"

\"Avaya<\/a><\/p>\n

In Avaya<\/a> news for March 2024, a city government in Texas selected Converged Communication Systems (CCS) as their new Avaya support<\/a> provider. Additionally, the leading enterprise communications solution supplier announced a new Communication and Collaboration Suite. Keep reading for details.<\/p>\n

CCS and Avaya monthly wins<\/h2>\n

The CCS staff assisted Avaya clients in the following ways in the past month.<\/p>\n

    \n
  1. The government of a city in Texas with a population of approximately 15,000 was searching for a new Avaya support provider and selected CCS. The city also plans to transition to the cloud with our assistance.<\/li>\n
  2. An Illinois retailer and established CCS client with over 1,500 employees is transitioning their digital models to IP-based models. They purchased 250 Avaya J Series phones from CCS to achieve this.<\/li>\n<\/ol>\n

    Avaya News<\/h2>\n

    The enterprise communications solution supplier has issued the following press releases since the publication of our last Avaya news round-up.<\/p>\n

    1. \u201c<\/strong>Avaya Announces Enhanced Avaya Experience Platform\u2122 to Align Customer Experience Portfolio to Innovation Without Disruption Strategy<\/strong><\/a>\u201d
    \n<\/strong>The supplier simplified product names under the Avaya Experience Platform. Avaya Call Center Elite is now Avaya Experience Platform\u2122 (AXP) On-Prem; Avaya Enterprise Cloud has been renamed as Avaya Experience Platform\u2122 (AXP) Private Cloud; and Avaya Experience Platform CCaaS is now Avaya Experience Platform\u2122 (AXP) Public Cloud.<\/p>\n

    2. \u201c<\/strong>Avaya Aligns Unified Communication Portfolio to \u2018Innovation Without Disruption\u2019 Strategy; Announces New Communication and Collaboration Suite<\/strong><\/a>\u201d
    \n<\/strong>The new Avaya Communication and Collaboration Suite includes on-prem, private cloud, and public cloud solutions that support better employee experiences.<\/p>\n

    3. \u201c<\/strong>Zoom and Avaya announce new strategic partnership to deliver enhanced collaboration experiences<\/strong><\/a>\u201d
    \n<\/strong>As part of the partnership, Avaya\u2019s new Communication and Collaboration Suite will integrate with Zoom Workplace, an AI-powered collaboration platform.<\/p>\n

    4. \u201c<\/strong>Avaya and International Avaya User Group Unveil CX Force Awards 2024: A New Era of Customer Experience Excellence<\/strong><\/a>\u201d
    \n<\/strong>Avaya\u2019s CX Force Awards recognize strategists, innovators, and pioneers devoted to improving customer experiences.<\/p>\n

    5. \u201c<\/strong>Avaya to Deliver AI-Powered Customer Experience Use Cases and Insights at Enterprise Connect 2024<\/strong><\/a>\u201d
    \n<\/strong>At Enterprise Connect 2024 in Orlando, Florida, Avaya showcased how businesses can enhance customer and employee experiences with AI.<\/p>\n

    6. \u201c<\/strong>GEOSA Investing In Transformed Citizen Experience With Avaya<\/strong><\/a>\u201d
    \n<\/strong>The General Authority for Survey and Geospatial Information (GEOSA) in Saudi Arabia announced a strategic partnership with Avaya to enhance customer service delivered via a new contact center.<\/p>\n

    7. \u201c<\/strong>Avaya to Demonstrate How AI Can Transform Experiences at LEAP 2024<\/strong><\/a>\u201d
    \n<\/strong>Earlier this month, Avaya participated in LEAP 2024 in Saudi Arabia and demonstrated how Avaya offerings can transform customer and employee experiences with AI.<\/p>\n

    If you\u2019re interested in learning more about Avaya solutions for your business, the CCS team would be happy to help you. As an established Avaya business partner, we provide best-in-class installation<\/a>, maintenance<\/a> and support services<\/a>. We can also extend the latest deals and promotions to current Avaya clients.<\/p>\n

    Take the first step toward better communications today by calling 877-598-3999 or emailing sales@convergedsystems.com<\/a>.<\/p>\n\"Facebook\"<\/a>\"twitter\"<\/a>\"linkedin\"<\/a>","protected":false},"excerpt":{"rendered":"

    In Avaya news for March 2024, a city government in Texas selected Converged Communication Systems (CCS) as their new Avaya support provider. Additionally, the leading enterprise communications solution supplier announced a new Communication and Collaboration Suite. Keep reading for details. CCS and Avaya monthly wins The CCS staff assisted Avaya clients in the following ways… Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[209],"tags":[],"class_list":["post-1777","post","type-post","status-publish","format-standard","hentry","category-technology-news-2"],"yoast_head":"\nTexas city selects CCS as new Avaya support provider<\/title>\n<meta name=\"description\" content=\"In this month\u2019s Avaya news, a city government in Texas in need of a new Avaya support provider decided to rely on the CCS team.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.convergedsystems.com\/blog\/avaya-news-march-2024-texas-city-selects-ccs-as-new-avaya-support-provider\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" 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