{"id":1725,"date":"2023-07-26T16:30:30","date_gmt":"2023-07-26T21:30:30","guid":{"rendered":"https:\/\/www.convergedsystems.com\/blog\/?p=1725"},"modified":"2023-11-27T09:42:42","modified_gmt":"2023-11-27T14:42:42","slug":"avaya-news-july-2023-ccs-upgrades-on-prem-avaya-ip-office-solution-for-transportation-company","status":"publish","type":"post","link":"https:\/\/www.convergedsystems.com\/blog\/avaya-news-july-2023-ccs-upgrades-on-prem-avaya-ip-office-solution-for-transportation-company\/","title":{"rendered":"Avaya news July 2023: CCS upgrades on-prem Avaya IP Office solution for transportation company"},"content":{"rendered":"<p><a href=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-1305\" src=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo-300x123.png\" alt=\"Avaya logo.\" width=\"300\" height=\"123\" srcset=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo-300x123.png 300w, https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo-768x316.png 768w, https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo.png 1024w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><br \/>\nIn <a href=\"https:\/\/www.convergedsystems.com\/avaya.html\" target=\"_blank\" rel=\"noopener\">Avaya<\/a> news for July 2023, Converged Communication Systems (CCS) replaced a client\u2019s outdated on-prem <a href=\"https:\/\/www.convergedsystems.com\/avaya_ip_office.html\" target=\"_blank\" rel=\"noopener\">Avaya IP Office<\/a> hardware. Additionally, the enterprise communications solution supplier has relaunched Avaya Professional Services as Avaya Customer Experience Services. Keep reading for more Avaya announcements.<\/p>\n<h2>CCS and Avaya monthly wins: New Avaya IP Office hardware for a transportation company<\/h2>\n<p>A client in the transportation industry that has relied on CCS since 2010 needed to replace their old Avaya IP Office hardware after it took a power hit and blew out the voicemail. The CCS team helped the client evaluate their options, and the company opted for new on-premises hardware. Our staff carried out a rip-and-replace procedure and is providing Avaya maintenance services.<\/p>\n<h2>Avaya News<\/h2>\n<p>Since we posted the last Avaya news blog, the supplier has released the following news:<\/p>\n<p><strong>1. \u201c<\/strong><a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-us-230626\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\"><strong>Avaya Appoints Sagi Dudai as Board Advisor to Bolster Cloud Engineering Efforts<\/strong><\/a><strong>\u201d<br \/>\n<\/strong>Sagi Dudai has experience serving as a chief product, technology and engineering officer with expertise in SaaS solutions for enterprises.<\/p>\n<p><strong>2. \u201c<\/strong><a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-us-230621\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\"><strong>Dreams Do Come True for Children and Their Families at Give Kids The World Village Where Avaya Powers its Guest Experience Communications<\/strong><\/a><strong>\u201d<br \/>\n<\/strong>Give Kids the World, a non-profit Florida resort, relies on an Avaya communication system to keep operations running smoothly and serve more than 800 people per week.<\/p>\n<p><strong>3. \u201c<\/strong><a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-us-230620\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\"><strong>Avaya Unveils Reimagined Professional Services, Prioritizing AI, Cloud, and Digital Transformation through Avaya Customer Experience Services (ACES)<\/strong><\/a><strong>\u201d<br \/>\n<\/strong>Formerly known as Avaya Professional Services, ACES empowers businesses to innovate without disruption.<\/p>\n<p><strong>4. \u201c<\/strong><a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-us-230619a\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\"><strong>New Avaya Integrations and Capabilities and Expanded Alliances Empower Large Enterprises to Adopt Cloud Innovations \u2018Their Way\u2019<\/strong><\/a><strong>\u201d<br \/>\n<\/strong>Avaya announced expanded strategic alliances with Alcatel-Lucent Enterprise and Google. The supplier has also introduced Avaya Experience Platform Connect, a suite of hybrid Avaya Experience Platform services.<\/p>\n<p><strong>5. \u201c<\/strong><a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-us-230619b\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\"><strong>Avaya Enterprise Cloud Enables Global Organizations To Future-Proof Communications<\/strong><\/a><strong>\u201d<br \/>\n<\/strong>With Avaya Enterprise Cloud, businesses can deploy hybrid cloud models with some communications infrastructure in a dedicated software instance hosted on Microsoft Azure.<\/p>\n<p>The Converged Communication Systems (CCS) team can assist you if you want to learn more about Avaya IP Office and the supplier\u2019s other enterprise communications solutions. As an established Chicago Avaya business partner, we offer best-in-class <a href=\"https:\/\/www.convergedsystems.com\/avaya_system_installation.html\" target=\"_blank\" rel=\"noopener\">installation<\/a>, <a href=\"https:\/\/www.convergedsystems.com\/phone_system_maintenance.html\" target=\"_blank\" rel=\"noopener\">maintenance<\/a> and <a href=\"https:\/\/www.convergedsystems.com\/customer_support.html\" target=\"_blank\" rel=\"noopener\">support services<\/a>. Additionally, CCS can extend the latest deals and promotions to current Avaya clients. Get started today by calling 877-598-3999 or emailing <a href=\"mailto:sales@convergedsystems.com\" target=\"_blank\" rel=\"noopener\">sales@convergedsystems.com<\/a>.<\/p>\n<a class=\"synved-social-button synved-social-button-share synved-social-size-32 synved-social-resolution-single synved-social-provider-facebook nolightbox external\" data-provider=\"facebook\" target=\"_blank\" rel=\"nofollow\" title=\"Share on Facebook\" href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-json%2Fwp%2Fv2%2Fposts%2F1725&#038;t=Avaya%20news%20July%202023%3A%20CCS%20upgrades%20on-prem%20Avaya%20IP%20Office%20solution%20for%20transportation%20company&#038;s=100&#038;p&#091;url&#093;=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-json%2Fwp%2Fv2%2Fposts%2F1725&#038;p&#091;images&#093;&#091;0&#093;=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-content%2Fuploads%2F2016%2F12%2FAvaya-Logo-300x123.png&#038;p&#091;title&#093;=Avaya%20news%20July%202023%3A%20CCS%20upgrades%20on-prem%20Avaya%20IP%20Office%20solution%20for%20transportation%20company\" style=\"font-size: 0px;width:32px;height:32px;margin:0;margin-bottom:5px;margin-right:5px\"><img loading=\"lazy\" decoding=\"async\" alt=\"Facebook\" title=\"Share on Facebook\" class=\"synved-share-image synved-social-image synved-social-image-share\" width=\"32\" height=\"32\" style=\"display: inline;width:32px;height:32px;margin: 0;padding: 0;border: none;box-shadow: none\" src=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/plugins\/social-media-feather\/synved-social\/image\/social\/regular\/64x64\/facebook.png\" \/><\/a><a class=\"synved-social-button synved-social-button-share synved-social-size-32 synved-social-resolution-single synved-social-provider-twitter nolightbox external\" data-provider=\"twitter\" target=\"_blank\" rel=\"nofollow\" title=\"Share on Twitter\" href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-json%2Fwp%2Fv2%2Fposts%2F1725&#038;text=Hey%20check%20this%20out\" style=\"font-size: 0px;width:32px;height:32px;margin:0;margin-bottom:5px;margin-right:5px\"><img loading=\"lazy\" decoding=\"async\" alt=\"twitter\" title=\"Share on Twitter\" class=\"synved-share-image synved-social-image synved-social-image-share\" width=\"32\" height=\"32\" style=\"display: inline;width:32px;height:32px;margin: 0;padding: 0;border: none;box-shadow: none\" src=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/plugins\/social-media-feather\/synved-social\/image\/social\/regular\/64x64\/twitter.png\" \/><\/a><a class=\"synved-social-button synved-social-button-share synved-social-size-32 synved-social-resolution-single synved-social-provider-linkedin nolightbox external\" data-provider=\"linkedin\" target=\"_blank\" rel=\"nofollow\" title=\"Share on Linkedin\" href=\"https:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-json%2Fwp%2Fv2%2Fposts%2F1725&#038;title=Avaya%20news%20July%202023%3A%20CCS%20upgrades%20on-prem%20Avaya%20IP%20Office%20solution%20for%20transportation%20company\" style=\"font-size: 0px;width:32px;height:32px;margin:0;margin-bottom:5px\"><img loading=\"lazy\" decoding=\"async\" alt=\"linkedin\" title=\"Share on Linkedin\" class=\"synved-share-image synved-social-image synved-social-image-share\" width=\"32\" height=\"32\" style=\"display: inline;width:32px;height:32px;margin: 0;padding: 0;border: none;box-shadow: none\" src=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/plugins\/social-media-feather\/synved-social\/image\/social\/regular\/64x64\/linkedin.png\" \/><\/a>","protected":false},"excerpt":{"rendered":"<p>In Avaya news for July 2023, Converged Communication Systems (CCS) replaced a client\u2019s outdated on-prem Avaya IP Office hardware. Additionally, the enterprise communications solution supplier has relaunched Avaya Professional Services as Avaya Customer Experience Services. Keep reading for more Avaya announcements. CCS and Avaya monthly wins: New Avaya IP Office hardware for a transportation company&#8230; <a class=\"moretag\" href=\"https:\/\/www.convergedsystems.com\/blog\/avaya-news-july-2023-ccs-upgrades-on-prem-avaya-ip-office-solution-for-transportation-company\/\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[209],"tags":[],"class_list":["post-1725","post","type-post","status-publish","format-standard","hentry","category-technology-news-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CCS team upgrades Avaya IP Office for delivery company<\/title>\n<meta name=\"description\" content=\"In Avaya news for July 2023, the Converged Communication Systems team upgraded a client\u2019s on-premises Avaya IP Office system.\" \/>\n<meta name=\"robots\" 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