{"id":1712,"date":"2023-04-19T17:10:19","date_gmt":"2023-04-19T22:10:19","guid":{"rendered":"https:\/\/www.convergedsystems.com\/blog\/?p=1712"},"modified":"2023-11-27T09:45:13","modified_gmt":"2023-11-27T14:45:13","slug":"avaya-news-april-2023-avaya-earns-recognition-for-ucaas-ccaas-offerings","status":"publish","type":"post","link":"https:\/\/www.convergedsystems.com\/blog\/avaya-news-april-2023-avaya-earns-recognition-for-ucaas-ccaas-offerings\/","title":{"rendered":"Avaya news April 2023: Avaya earns recognition for UCaaS, CCaaS offerings"},"content":{"rendered":"<p><a href=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-1305\" src=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo-300x123.png\" alt=\"Avaya logo.\" width=\"300\" height=\"123\" srcset=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo-300x123.png 300w, https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo-768x316.png 768w, https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo.png 1024w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><br \/>\nIn <a href=\"https:\/\/www.convergedsystems.com\/avaya.html\" target=\"_blank\" rel=\"noopener\">Avaya<\/a> news for April 2023, Constellation Research included Avaya Cloud Office and Avaya Experience Platform on shortlists of standout Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions, respectively. Keep reading for additional announcements and updates from the enterprise communications solution supplier.<\/p>\n<p>Since we posted our last monthly Avaya blog, the provider has released the following news:<\/p>\n<p><strong>1. \u201c<\/strong><a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-us-230412\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\"><strong>Avaya Named to Constellation Research ShortList\u2122 for Contact Center as a Service Solutions (CCaaS)<\/strong><\/a><strong>\u201d<br \/>\n<\/strong>Constellation Research\u2019s ShortList for Contact Center as a Service includes suppliers across various market categories relevant to early adopters. Avaya Experience Platform supports personalized agent and customer experiences with a customizable workspace.<\/p>\n<p><strong>2. \u201c<\/strong><a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-us-230410\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\"><strong>Stemmer Distribution Optimizes Communications Infrastructure with Avaya \u2013 Delivering 50% Cost Savings and Enhanced Employee Experiences<\/strong><\/a><strong>\u201d<br \/>\n<\/strong>Stemmer, France\u2019s largest dental product provider, deployed <a href=\"https:\/\/www.convergedsystems.com\/avaya-cloud-office.html\" target=\"_blank\" rel=\"noopener\">Avaya Cloud Office by RingCentral<\/a> for 250 employees at six business units by working with Avaya partner Artelcom.<\/p>\n<p><strong>3. \u201c<\/strong><a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-us-230405\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\"><strong>Avaya Named to Constellation Research ShortList\u2122 for Unified Communications as a Service (UCaaS)<\/strong><\/a><strong>\u201d<br \/>\n<\/strong>Avaya Cloud Office made the Constellation ShortList for UCaaS platforms. Constellation created the list based on feedback from early adopters, briefings with suppliers and partners, and independent analysis.<\/p>\n<p><strong>4. \u201c<\/strong><a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-us-230403\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\"><strong>Avaya Helps Enable Organizations Seeking to Retain and Innovate Existing On-Premises Systems with Hybrid Cloud Deployments<\/strong><\/a><strong>\u201d<br \/>\n<\/strong>Avaya Experience Platform is a cloud solution that allows companies to retain their on-prem equipment while implementing next-gen contact center technology.<\/p>\n<p><strong>5. \u201c<\/strong><a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-us-230327\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\"><strong>Avaya Edge Partner Program Earns CRN&#8217;s 5-Star Designation for Advancing Growth and Positive Change for 15th Consecutive Year<\/strong><\/a><strong>\u201d<br \/>\n<\/strong>CRN gives 5-star ratings to organizations demonstrating an outstanding ability to form and maintain profitable channel partnerships. Avaya\u2019s program includes approximately 4,600 partners worldwide and extends sales and marketing help, financial assistance, technical support, training and certification, and other benefits to members.<\/p>\n<p><strong>6. \u201c<\/strong><a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-us-230322\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\"><strong>Avaya Completes Last Major Milestone of Financial Restructuring; Secures Court Confirmation of Prepackaged Restructuring Plan on an Accelerated Basis<\/strong><\/a><strong>\u201d<br \/>\n<\/strong>The prepackaged Plan of Reorganization has been confirmed by the U.S. Bankruptcy Court for the Southern District of Texas. It will result in a more than 75 percent reduction in total debt for Avaya.<\/p>\n<p><strong>7. \u201c<\/strong><a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-au-230322\/\" target=\"_blank\" rel=\"noopener nofollow\" class=\"external external_icon\"><strong>Avaya Experience Platform (AXP) launches in Australia and New Zealand<\/strong><\/a><strong>\u201d<br \/>\n<\/strong>Organizations in Australia and New Zealand can now leverage Avaya Experience Platform across public, private and hybrid cloud working environments. End users can chat, message, send files, and make and take calls from the application.<\/p>\n<p>Converged Communication Systems (CCS) is here to help if you want to learn more about Avaya\u2019s enterprise communications solutions. As an established Chicago Avaya business partner, we offer best-in-class <a href=\"https:\/\/www.convergedsystems.com\/avaya_system_installation.html\" target=\"_blank\" rel=\"noopener\">installation<\/a>, <a href=\"https:\/\/www.convergedsystems.com\/phone_system_maintenance.html\" target=\"_blank\" rel=\"noopener\">maintenance<\/a> and <a href=\"https:\/\/www.convergedsystems.com\/customer_support.html\" target=\"_blank\" rel=\"noopener\">support services<\/a>. Additionally, CCS can extend the latest deals and promotions to current Avaya clients. Get started today by calling 877-598-3999 or emailing <a href=\"mailto:sales@convergedsystems.com\" target=\"_blank\" rel=\"noopener\">sales@convergedsystems.com<\/a>.<\/p>\n<a class=\"synved-social-button synved-social-button-share synved-social-size-32 synved-social-resolution-single synved-social-provider-facebook nolightbox external\" data-provider=\"facebook\" target=\"_blank\" rel=\"nofollow\" title=\"Share on Facebook\" href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-json%2Fwp%2Fv2%2Fposts%2F1712&#038;t=Avaya%20news%20April%202023%3A%20Avaya%20earns%20recognition%20for%20UCaaS%2C%20CCaaS%20offerings&#038;s=100&#038;p&#091;url&#093;=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-json%2Fwp%2Fv2%2Fposts%2F1712&#038;p&#091;images&#093;&#091;0&#093;=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-content%2Fuploads%2F2016%2F12%2FAvaya-Logo-300x123.png&#038;p&#091;title&#093;=Avaya%20news%20April%202023%3A%20Avaya%20earns%20recognition%20for%20UCaaS%2C%20CCaaS%20offerings\" style=\"font-size: 0px;width:32px;height:32px;margin:0;margin-bottom:5px;margin-right:5px\"><img loading=\"lazy\" decoding=\"async\" alt=\"Facebook\" title=\"Share on Facebook\" class=\"synved-share-image synved-social-image synved-social-image-share\" width=\"32\" height=\"32\" style=\"display: inline;width:32px;height:32px;margin: 0;padding: 0;border: none;box-shadow: none\" src=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/plugins\/social-media-feather\/synved-social\/image\/social\/regular\/64x64\/facebook.png\" \/><\/a><a class=\"synved-social-button synved-social-button-share synved-social-size-32 synved-social-resolution-single synved-social-provider-twitter nolightbox external\" data-provider=\"twitter\" target=\"_blank\" rel=\"nofollow\" title=\"Share on Twitter\" href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-json%2Fwp%2Fv2%2Fposts%2F1712&#038;text=Hey%20check%20this%20out\" style=\"font-size: 0px;width:32px;height:32px;margin:0;margin-bottom:5px;margin-right:5px\"><img loading=\"lazy\" decoding=\"async\" alt=\"twitter\" title=\"Share on Twitter\" class=\"synved-share-image synved-social-image synved-social-image-share\" width=\"32\" height=\"32\" style=\"display: inline;width:32px;height:32px;margin: 0;padding: 0;border: none;box-shadow: none\" src=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/plugins\/social-media-feather\/synved-social\/image\/social\/regular\/64x64\/twitter.png\" \/><\/a><a class=\"synved-social-button synved-social-button-share synved-social-size-32 synved-social-resolution-single synved-social-provider-linkedin nolightbox external\" data-provider=\"linkedin\" target=\"_blank\" rel=\"nofollow\" title=\"Share on Linkedin\" href=\"https:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-json%2Fwp%2Fv2%2Fposts%2F1712&#038;title=Avaya%20news%20April%202023%3A%20Avaya%20earns%20recognition%20for%20UCaaS%2C%20CCaaS%20offerings\" style=\"font-size: 0px;width:32px;height:32px;margin:0;margin-bottom:5px\"><img loading=\"lazy\" decoding=\"async\" alt=\"linkedin\" title=\"Share on Linkedin\" class=\"synved-share-image synved-social-image synved-social-image-share\" width=\"32\" height=\"32\" style=\"display: inline;width:32px;height:32px;margin: 0;padding: 0;border: none;box-shadow: none\" src=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/plugins\/social-media-feather\/synved-social\/image\/social\/regular\/64x64\/linkedin.png\" \/><\/a>","protected":false},"excerpt":{"rendered":"<p>In Avaya news for April 2023, Constellation Research included Avaya Cloud Office and Avaya Experience Platform on shortlists of standout Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions, respectively. Keep reading for additional announcements and updates from the enterprise communications solution supplier. Since we posted our last monthly Avaya&#8230; <a class=\"moretag\" href=\"https:\/\/www.convergedsystems.com\/blog\/avaya-news-april-2023-avaya-earns-recognition-for-ucaas-ccaas-offerings\/\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[209],"tags":[],"class_list":["post-1712","post","type-post","status-publish","format-standard","hentry","category-technology-news-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Avaya news: Avaya earns recognition from Constellation Research<\/title>\n<meta name=\"description\" content=\"In Avaya news, Constellation Research included Avaya Experience Platform and Avaya Cloud Office on shortlists for CCaaS and UCaaS.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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