{"id":1591,"date":"2021-04-16T10:56:39","date_gmt":"2021-04-16T15:56:39","guid":{"rendered":"https:\/\/www.convergedsystems.com\/blog\/?p=1591"},"modified":"2021-12-14T15:54:11","modified_gmt":"2021-12-14T20:54:11","slug":"avaya-news-april-2021-supplier-expands-avaya-onecloud-ccaas-availability","status":"publish","type":"post","link":"https:\/\/www.convergedsystems.com\/blog\/avaya-news-april-2021-supplier-expands-avaya-onecloud-ccaas-availability\/","title":{"rendered":"Avaya News April 2021: Supplier Expands Avaya OneCloud CCaaS Availability"},"content":{"rendered":"<p><a href=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-1305\" src=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo-300x123.png\" alt=\"Avaya logo.\" width=\"300\" height=\"123\" srcset=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo-300x123.png 300w, https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo-768x316.png 768w, https:\/\/www.convergedsystems.com\/blog\/wp-content\/uploads\/2016\/12\/Avaya-Logo.png 1024w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><br \/>\nIn <a href=\"https:\/\/www.convergedsystems.com\/avaya.html\" target=\"_blank\" rel=\"noopener noreferrer\">Avaya<\/a> news for April 2021, the leading enterprise communication solution supplier expanded the availability of Avaya OneCloud Contact Center as a Service (CCaaS) to include additional countries. Additionally, Avaya released the results of its \u201cLife and Work Beyond 2020\u201d survey. Keep reading for more news and updates from Avaya.<\/p>\n<p><strong>1. \u201c<\/strong><a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-us-210413\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external external_icon\"><strong>Avaya Enabling the Composable Enterprise with New AI Capabilities in Collaboration with NVIDIA<\/strong><\/a><strong>\u201d<br \/>\n<\/strong>At the NVIDIA GPU Technology Conference, Avaya leaders will delve into how the AI capabilities included in the <a href=\"https:\/\/www.convergedsystems.com\/avaya-onecloud.html\" target=\"_blank\" rel=\"noopener noreferrer\">Avaya OneCloud portfolio<\/a> empower composable enterprises to deliver exceptional experiences.<\/p>\n<p><strong>2. \u201c<\/strong><a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-us-210412\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external external_icon\"><strong>Avaya\u2019s \u2018Life and Work Beyond 2020\u2019 Survey Reveals Organizations Play Key Role in Individuals\u2019 Well-Being<\/strong><\/a><strong>\u201d<br \/>\n<\/strong>The supplier\u2019s survey of how people\u2019s feelings toward work and home life have shifted during the past year found that 56 percent of respondents said hybrid work could improve their well-being.<\/p>\n<p><strong>3. \u201c<\/strong><a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-us-210408\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external external_icon\"><strong>NJ\/NY Gotham FC Announces Avaya as Premier Sponsor for 2021 Season<\/strong><\/a><strong>\u201d<br \/>\n<\/strong>The National Women\u2019s Soccer League team announced a partnership with the leading enterprise communication solution supplier.<\/p>\n<p><strong>4. \u201c<\/strong><a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-us-210407\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external external_icon\"><strong>Avaya OneCloud CCaaS Brings Digital Contact Center Capabilities into New Markets, Enabling Businesses Worldwide to Compose Effortless Customer and Employee Experiences<\/strong><\/a><strong>\u201d<br \/>\n<\/strong>Avaya has expanded the availability of Avaya OneCloud CCaaS \u2013 a vital component of the AI-driven Avaya OneCloud experience platform \u2013 to include a total of 40 countries. <strong><br \/>\n<\/strong><br \/>\n<strong>5. \u201c<\/strong><a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-us-210406\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external external_icon\"><strong>Avaya Names John Youri SVP Strategy and Global Alliances to Amplify Focus on Strategic Partnerships that Deliver Innovation, Value and Differentiation to its Enterprise Customers<\/strong><\/a><strong>\u201d<br \/>\n<\/strong>In his new role, Youri will spearhead strategic partnerships with technology partners and collaborate with them to create and deploy cloud solutions that bring significant value to clients.<\/p>\n<p><strong>6. \u201c<\/strong><a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-us-210331\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external external_icon\"><strong>Avaya Receives \u2018Partner of the Year\u2019 Awards from Verint for Transforming Customer and Employee Experiences Across the Globe<\/strong><\/a><strong>\u201d<br \/>\n<\/strong>Verint has named Avaya as its North American Enterprise Partner of the Year, Latin American Partner of the Year and EMEA Partner of the Year.<\/p>\n<p><strong>7. \u201c<\/strong><a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-us-210329\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external external_icon\"><strong>Avaya Earns 2021 CRN\u00ae Partner Program Guide 5-Star Rating For Enabling Partner Innovation and Customer Success Through Increased Cloud Adoption<\/strong><\/a><strong>\u201d<br \/>\n<\/strong>CRN, a brand of The Channel Company, has recognized Avaya as an elite company offering one of the best partner programs in the IT channel.<\/p>\n<p><strong>8. \u201c<\/strong><a href=\"https:\/\/www.avaya.com\/en\/about-avaya\/newsroom\/pr-us-210318\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external external_icon\"><strong>Avaya Spaces Adds New Capabilities to Its Modern Workstream Collaboration Platform for the Hybrid Work-From-Anywhere Era<\/strong><\/a><strong>\u201d<br \/>\n<\/strong>The supplier has introduced new features for Avaya Spaces, including improved voice and video calling, AI-enhanced meetings and more.<\/p>\n<p>If you\u2019d like to learn more about Avaya, Converged Communication Systems (CCS) is available to assist you. As a longtime Avaya partner, we can help you deploy and maintain solutions that meet your company\u2019s specific requirements. Our team of telephony experts also provides <a href=\"https:\/\/www.convergedsystems.com\/avaya_system_installation.html\" target=\"_blank\" rel=\"noopener noreferrer\">installation<\/a>, <a href=\"https:\/\/www.convergedsystems.com\/phone_system_maintenance.html\" target=\"_blank\" rel=\"noopener noreferrer\">maintenance<\/a> and <a href=\"https:\/\/www.convergedsystems.com\/customer_support.html\" target=\"_blank\" rel=\"noopener noreferrer\">support services<\/a>. Additionally, we can extend the latest promotions to current Avaya clients. For more details, feel free to give us a call at 877-598-3999 or email <a href=\"mailto:sales@convergedsystems.com\" target=\"_blank\" rel=\"noopener noreferrer\">sales@convergedsystems.com<\/a>.<\/p>\n<a class=\"synved-social-button synved-social-button-share synved-social-size-32 synved-social-resolution-single synved-social-provider-facebook nolightbox external\" data-provider=\"facebook\" target=\"_blank\" rel=\"nofollow\" title=\"Share on Facebook\" href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-json%2Fwp%2Fv2%2Fposts%2F1591&#038;t=Avaya%20News%20April%202021%3A%20Supplier%20Expands%20Avaya%20OneCloud%20CCaaS%20Availability&#038;s=100&#038;p&#091;url&#093;=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-json%2Fwp%2Fv2%2Fposts%2F1591&#038;p&#091;images&#093;&#091;0&#093;=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-content%2Fuploads%2F2016%2F12%2FAvaya-Logo-300x123.png&#038;p&#091;title&#093;=Avaya%20News%20April%202021%3A%20Supplier%20Expands%20Avaya%20OneCloud%20CCaaS%20Availability\" style=\"font-size: 0px;width:32px;height:32px;margin:0;margin-bottom:5px;margin-right:5px\"><img loading=\"lazy\" decoding=\"async\" alt=\"Facebook\" title=\"Share on Facebook\" class=\"synved-share-image synved-social-image synved-social-image-share\" width=\"32\" height=\"32\" style=\"display: inline;width:32px;height:32px;margin: 0;padding: 0;border: none;box-shadow: none\" src=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/plugins\/social-media-feather\/synved-social\/image\/social\/regular\/64x64\/facebook.png\" \/><\/a><a class=\"synved-social-button synved-social-button-share synved-social-size-32 synved-social-resolution-single synved-social-provider-twitter nolightbox external\" data-provider=\"twitter\" target=\"_blank\" rel=\"nofollow\" title=\"Share on Twitter\" href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-json%2Fwp%2Fv2%2Fposts%2F1591&#038;text=Hey%20check%20this%20out\" style=\"font-size: 0px;width:32px;height:32px;margin:0;margin-bottom:5px;margin-right:5px\"><img loading=\"lazy\" decoding=\"async\" alt=\"twitter\" title=\"Share on Twitter\" class=\"synved-share-image synved-social-image synved-social-image-share\" width=\"32\" height=\"32\" style=\"display: inline;width:32px;height:32px;margin: 0;padding: 0;border: none;box-shadow: none\" src=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/plugins\/social-media-feather\/synved-social\/image\/social\/regular\/64x64\/twitter.png\" \/><\/a><a class=\"synved-social-button synved-social-button-share synved-social-size-32 synved-social-resolution-single synved-social-provider-linkedin nolightbox external\" data-provider=\"linkedin\" target=\"_blank\" rel=\"nofollow\" title=\"Share on Linkedin\" href=\"https:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Fwww.convergedsystems.com%2Fblog%2Fwp-json%2Fwp%2Fv2%2Fposts%2F1591&#038;title=Avaya%20News%20April%202021%3A%20Supplier%20Expands%20Avaya%20OneCloud%20CCaaS%20Availability\" style=\"font-size: 0px;width:32px;height:32px;margin:0;margin-bottom:5px\"><img loading=\"lazy\" decoding=\"async\" alt=\"linkedin\" title=\"Share on Linkedin\" class=\"synved-share-image synved-social-image synved-social-image-share\" width=\"32\" height=\"32\" style=\"display: inline;width:32px;height:32px;margin: 0;padding: 0;border: none;box-shadow: none\" src=\"https:\/\/www.convergedsystems.com\/blog\/wp-content\/plugins\/social-media-feather\/synved-social\/image\/social\/regular\/64x64\/linkedin.png\" \/><\/a>","protected":false},"excerpt":{"rendered":"<p>In Avaya news for April 2021, the leading enterprise communication solution supplier expanded the availability of Avaya OneCloud Contact Center as a Service (CCaaS) to include additional countries. Additionally, Avaya released the results of its \u201cLife and Work Beyond 2020\u201d survey. Keep reading for more news and updates from Avaya. 1. \u201cAvaya Enabling the Composable&#8230; <a class=\"moretag\" href=\"https:\/\/www.convergedsystems.com\/blog\/avaya-news-april-2021-supplier-expands-avaya-onecloud-ccaas-availability\/\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[209],"tags":[],"class_list":["post-1591","post","type-post","status-publish","format-standard","hentry","category-technology-news-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Avaya News April 2021: Avaya OneCloud CCaaS Expands to New Markets<\/title>\n<meta name=\"description\" content=\"In Avaya news for April 2021, the supplier expanded the availability of Avaya OneCloud Contact Center as a Service (CCaaS).\" \/>\n<meta name=\"robots\" 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