Avaya news September 2024: CCS performs Avaya IP Office upgrade for globally recognized toy manufacturer

In Avaya news for September 2024, the Converged Communication Systems (CCS) team is upgrading the Avaya IP Office system of a globally recognized toy manufacturer. Keep reading for additional Avaya news and announcements. CCS and Avaya monthly wins: Avaya IP Office upgrade for toy manufacturer The client – a globally recognized toy company known for… Read more

Avaya news August 2024: Supplier appoints new leaders for EMEA, APAC regions

In Avaya news for August 2024, the supplier announced the appointment of new regional leaders who will leverage enterprise customer experience (CX) expertise to promote organizational growth. Continue reading for details. Since we published our last Avaya news round-up, the communications solution provider has issued the following press releases. 1. “Avaya Appoints Cameron Thomson To… Read more

Why you need to update your Avaya SSL certificates

When was the last time you updated your Avaya Secure Sockets Layer (SSL) certificates? Ensuring those security certificates are current should be at the top of your to-do list. Renewing these certificates is a crucial aspect of Avaya system maintenance that businesses frequently overlook. Here’s why SSL certificates matter for Avaya system functionality and how… Read more

Avaya news July 2024: Supplier announces upcoming retirement of current CEO

In Avaya news for July 2024, the supplier announced that President and CEO Alan Masarek will retire at the end of the calendar year. The company also appointed a new chief people officer (CPO). Keep reading for details.   1. “Avaya Announces CEO Leadership Transition”  Masarek will retire after eight quarters with Avaya, during which he… Read more

Avaya news June 2024: Supplier announces Partner of the Year Award winners

In Avaya news for June 2024, the business communications solution supplier announced the winners of the U.S. and Canadian Partner of the Year Awards, which recognize organizations that demonstrate commitment to innovation in customer experience (CX). Since our last news round-up, Avaya has issued the following press releases. 1. “Avaya Celebrates Excellence in Customer Experience… Read more

Avaya IP Office R12.0 now available: What you should know about upgrading

Avaya has announced that IP Office Release 12.0 is now available. If you’re an Avaya customer wondering what that means for your business, here’s a rundown of the biggest changes. R12.0 will replace CentOS Linux 7 with Rocky Linux 9.3 as its backend operating system. IP Office R12.0 will rely on Rocky Linux because CentOS… Read more

Avaya news May 2024: Supplier enhances Avaya Experience Platform (AXP)

In Avaya news for May 2024, the supplier unveiled various enhancements to the Avaya Experience Platform (AXP) during Avaya ENGAGE 2024 in Denver, Colorado. Additionally, the enterprise communications solution provider announced a new partnership with LivePerson. Keep reading for details. Avaya has issued the following press releases since the publication of our last news round-up…. Read more

Avaya news April 2024: Supplier on track to exceed expected revenue for first half of FY2024

In Avaya news for April 2024, the global communications solution supplier reported continued strong business momentum in the wake of a financial transformation last year. Additionally, the company announced guest speakers for Avaya ENGAGE. Keep reading for details. The business communications solution supplier published the following press releases since the publication of our last Avaya… Read more

Avaya news March 2024: Texas city selects CCS as new Avaya support provider

In Avaya news for March 2024, a city government in Texas selected Converged Communication Systems (CCS) as their new Avaya support provider. Additionally, the leading enterprise communications solution supplier announced a new Communication and Collaboration Suite. Keep reading for details. CCS and Avaya monthly wins The CCS staff assisted Avaya clients in the following ways… Read more

Avaya news February 2024: CCS saves the day with Avaya IP Office re-build

In Avaya news for February 2024, Converged Communication Systems (CCS) assisted a client who wanted to reverse a migration from Avaya IP Office to Unified Communications as a Service (UCaaS). The CCS team also helped a large healthcare provider by extending their phone system to a newly acquired building. Additionally, Avaya CEO Alan Masarek and… Read more

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