Avaya Service

Converged Communication Systems is a Leader in Avaya Support and Maintenance

Even the finest of vehicles needs to have its oil changed, its tires rotated and its engine cleaned and checked. Accordingly, even the best and most technologically sound business communication systems, such as those provided by industry leader Avaya, need to be properly maintained and supported. Converged Communication Systems provides this support and maintenance for businesses and organizations of all sizes, enabling them to take maximum advantage of their hardware to produce a more efficient and effective work environment.

Converged Communication Systems is one of the leading Avaya partners throughout North America. As a result of intensive training and a longstanding ability to service the needs of any type of business, CCS has achieved Silver Business Partner status with Avaya. Additionally, as a recognition of customer service and all around client satisfaction, CCS has also been recognized as an Expert Business Partner of Avaya.

Both of these signal that Converged Systems is one of the most renowned and reputable Avaya partners throughout the country. They are a name your organization can trust to produce consistent results. Even Avaya itself has trusted CCS to produce results for them, forming a partnership to help expand and diversify their presence throughout North America.

The key to the success of Converged Communication Systems is the ability to work with all kinds of clients, from small startups that are low on staff members and resources to full scale, enterprise level organizations that have to manage the needs of tens of thousands of employees spread across multiple locations.

The leading Avaya partner in North America, Converged Communication Systems enables organizations of all kinds to achieve their goals, make more with less and stay at the cutting edge of technology. When properly implemented and maintained, an integrated communication system will capitalize on existing strengths while closing off weaknesses and gaps and forming new core efficiencies.

An Avaya partner plays many different roles for an organization interested in their products. First comes finding the right system to mesh with the existing organization, and to match any needs or plans for growth. Then comes a quick and seamless implementation and transition, along with staff training and troubleshooting. Finally Avaya maintenance and upgrade plans are provided, ensuring systems stay at their best and never get out of synch.

All businesses can operate on a more efficient and effective level and all communication systems need to be backed up with high quality support. When Avaya products and systems are teamed with maintenance and support provided by Converged Communication Systems, businesses are left unencumbered by the structure of their organization and can take off to new levels of success.