Converged Communication Systems
2930 Central Street
Evanston, IL 60201
Phone: (847) 424-1500
Fax: (847) 424-1544
support@convergedsystems.com
East & West Coast Regional Offices:
199 Water Street 23rd Floor
New York, NY 10038
26600 Lambert St, Suite 1004
Lake Forest, CA 92630
212 Anacapa St.
Santa Barbara, CA 93101
CCS provides full service and support nationwide, including: Chicago, Milwaukee, New Jersey, New York, Los Angeles, San Francisco, Dallas, Houston
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Avaya Silver Certification Awarded to Converged Communication
Systems, LLC
Authorized
for release in 2008
Converged Communication Systems, LLC, has achieved
Silver certifications showing commitment and Avaya excellence. Avaya
is fully committed to assisting partners with this higher level
certification and assists with maintaining customer excellence
and responsiveness.
What
does Avaya Silver Expert mean?
- Completing advanced Avaya certifications
- Proving exceptional customer satisfaction results
- Exceeding annual Avaya revenue targets
- Full in-house support team
- Responsiveness to customer trouble tickets and problem resolution
- Has achieve high level of technical certifications
- Passing Avaya Service Audits ensuring responsiveness to maintain
customer service levels
- Avaya revenue commitments
What
does this mean?
- Shows our commitment to Avaya product line.
- Avaya assists by providing additional resources to CCS.
- Increased responsiveness to customers.
- Maintain high level of customer support with CCS Support Group
and Avaya technical staff working together.
- There are only 127 partners nationwide that
have achieved this level out of over 2,700 partners. We
are in the top 0.5% of Avaya partners.
For more information on Avaya sales and Avaya support contact our
headquarters sales and support center at 847-424-1500 to assist with
your nationwide voice and data needs.
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