Avaya Silver Certification Awarded to Converged Communication Systems, LLC

Authorized for release in 2008

Converged Communication Systems, LLC, has achieved Silver certifications showing commitment and Avaya excellence.  Avaya is fully committed to assisting partners with this higher level certification and assists with maintaining customer excellence and responsiveness.

What does Avaya Silver Expert mean?

• Completing advanced Avaya certifications
• Proving exceptional customer satisfaction results
• Exceeding annual Avaya revenue targets
• Full in-house support team
• Responsiveness to customer trouble tickets and problem resolution
• Has achieve high level of technical certifications
• Passing Avaya Service Audits ensuring responsiveness to maintain customer service levels
• Avaya revenue commitments

What does this mean?

• Shows our commitment to Avaya product line.
• Avaya assists by providing additional resources to CCS.
• Increased responsiveness to customers.
• Maintain high level of customer support with CCS Support Group and Avaya technical staff working together.
• There are only 127 partners nationwide that have achieved this level out of over 2,700 partners.  We are in the top 0.5% of Avaya partners.

For more information on Avaya sales and Avaya support contact our headquarters sales and support center at 847-424-1500 to assist with your nationwide voice and data needs.