Avaya Rave Reviews

Authorized for release Feb 28, 2005 Rave Reviews:  The CCS Support Group and Avaya Communication Solutions

From: "Stephen Doherty"
Subject: Bob... Kudos to you, Converged Communications, and your staff

Bob,

I would like to take this time to pass on a special thank you to yourself, for staffing your organization with such great employees.

I have recently and in the past worked with your sales and service team.  Each time we do, we become more impressed with their dedication to the Converged Communication Systems customer, and the amount of professionalism, and technical competence, that they each respectively display.

The patience of my account executive in getting this project off the ground and his knowledge of the product(s) was tremendous.  The Boca Raton branch office imitative was a long and painful one.

Your service and support team's selflessness, knowledge, and dedication to our project was a major factor in being able to open this office, on time.  Despite the efforts of 3-4 Hurricanes and other human diabolical efforts, (or lack their off), you accomplished the near impossible.

We here at Chicago Investment Group, over the coming years, look forward to continuing and growing our relationship with Converged Communications.  This is due mainly in part to the afore mentioned individuals.

Converged Communication Systems and yourself, should be very proud to have

Such professionals on your staff.

Continued Success,

-Stephen Doherty,

-Chief Technology Officer,

Chicago Investment Group

Recent Article About IP Office (2/28/05):

In a recent Network World Fusion article (by Bob Violino 2/28/05), Stephen was chosen to discuss their favorite network products and services and he raved about the Avaya IP Office solution.  “We installed the switch initially at our Boca Raton, Fla., branch office in July 2004, and our president was so impressed that he asked us to install it in our New York office. We also are putting a switch in our Chicago office.”   For full article visit:

http://www.nwfusion.com/best/2005/022805faves.html

For more information on Avaya sales and Avaya support contact our headquarters sales and support center at 847-424-1500 to assist with your nationwide voice and data needs.