Avaya Communication IP Office IP400 Call Processing for Avaya IP Office Customers

Avaya IP Office Solutions
Some Major Highlights
IP Office Modules (IP 400)

Avaya IP Office Solutions:

Avaya IP Office solutions are the hottest selling small to mid-market business telephone phone system on the market today.  This phone system is a rack mountable phone system with Avaya feature rich functionality built in that allows you to deploy analog, digital, wireless, or IP sets or even a mix of these to have a fully converged solution.

Some Major Highlights:

• Multiple site networks
• VoIP deskphones, VoIP softphones, and VoIP trunking between sites
• Hot desking and roaming profiles
• Built in up to 64-party conference bridge
• Free end user soft dial applications
• IP Office Manager Software suite management tool and system status
• Wireless IP Dect, SIP trunking features, mobile twinning, etc all optional
• Company Contact Center for Call Center (Avaya CCC) software for Call Center Reporting (Avaya SBCC) optional software
• Analog, Digital, VoIP, and application endpoints allowed Call Recording built in
• Voicemail to email built in
• Built in queue and ACD features for call center vectoring and estimated wait time and number of calls in queue are all standard with standard voicemail package

IP Office Modules (IP 400):

• Avaya SOHO v1:  Version operates on any software.
• Avaya IP403v1:  Version operates on software R3.2 or below.
• Avaya IP406v1:  Version operates on software R3.2 or below.
• Avaya IP406v2:  Version operates on software R2.1 or above.
• Avaya IP412v1:  Version operates on any software.
• Avaya IP400 Insert Trunk 4CO / 4ATM: allows for up to 4 CO inside processor.
• Avaya IP400 Insert Trunk Single or Dual T1: allows for T1 inside processor slot a or b.
• Avaya IP400 VCM (5VCM, 10VCM, 20VCM, or 30VCM) Insert Card for IP resources.
• Avaya IP400 16 Port Digital v1 / 16DCP:  Up to 16 digital ports with R3.2 or below.
• Avaya IP400 30 Port Digital v1 / 16DCP:  Up to 30digital ports with R3.2 or below.
• Avaya IP400 8 Port Analog v1 / Phone 8:  Up to 8 analog ports with R3.2 or below.
• Avaya IP400 16 Port Analog v1 / Phone 16:  Up to 16 analog ports with R3.2 or below.
• Avaya IP400 30 Port Analog v1 / Phone 30:  Up to 30 analog ports with R3.2 or below.
• Avaya IP400 ATM 16 Port Analog Trunk Module v1:  Up to 16 CO trunks / POTS.

Avaya IP500 Expansion Modules: Please note Avaya IP500 expansion modules do work on some Avaya IP400 processor and releases. Contact CCS Avaya Support 847-424-1500 for information on migration and configuration.

For more information on Avaya IP Office or Avaya IP400 products and services contact us at 847-424-1500 to assist with your nationwide voice and data needs.

Contact sales@convergedsystems.com to review your current infrastructure.