Avaya Advanced Communication System

Avaya Communication Small Business Phone System: The Avaya Partner ACS (Advanced Communication System) solution.

Evolution of Partner Series Telephone
Avaya Partner ACS Phone System
Avaya Partner Phone Systems
Avaya Partner Key Features
Avaya Partner Expansion Parts
Avaya Partner ACS Service and Avaya Partner ACS Maintenance

Evolution of the Partner series Telephone

Avaya Partner ACS Phone System:

From AT&T to Lucent Technologies to Avaya Communications, Avaya has continued the tradition of the Partner product line and kept investment protect alive with their Partner ACS family of solutions (Partner SOE aka Partner Small Office Edition and Partner ACS).  Customer can reuse some of their older phone sets as well as packs with the newer Partner ACS processor.  The evolution of the Partner telephone set began with the Partner MLS series (MLS 6, MLS 12, MLS 12D, MLS 18, MLS 18D, and MLS 34D) and mirgrated to the Partner Eurostyle (now known as Series I) sets (Partner 6 Button, Partner 18, Partner 18D, and Partner 34D).  With the new Partner ACS R7.0 the Series II phones with enhanced display as well as easier to use keys was rolled out.  If you are an older Partner customer who has Partner Endeavor, Partner II (Partner 2), Partner + (Partner Plus) or if you are using your Partner Telephone Sets on your Merlin phone system, contact the CCS Sales Department to help migrate you into a new phone solution.

Processor Options:

Partner ACS Telephone System (R7.0):  allows for up to 5 lines by 9 extensions right off the processor with contact/closure, music on hold, and overhead page (line 5) connectivity.  This processor can sit in a 5 slot cabinet allowing for growth to approximately 24 lines by 40 extensions.

Partner SOE or Partner Small Office Edition:  allows for a company who doesn’t need room for growth and could get by with up to 3 lines by 8 extensions.

Key Features:

• Busy lamp field green and red lights for user and line status
• Allows for channelized T1 (up to 16 channels with R7.0 with future released to increase)
• Cordless phones
• Tip ring ports or enhanced tip ring ports that allow either
• Partner or single line phones to work without any additional equipment
• PCMCIA slots for backup/restore, ASA/DXD and small Partner messaging card (4 box or 16 box)
• External voicemail options for enhanced voicemail options (ie visual messages and multiple attendants)
• Remote call forward and caller ID and more…
• Music on hold port right on the processor

Expansion Parts:

Older Equipment allowed for Release R6.0 or below include:  Avaya Partner 200 expansion, Avaya Partner 200E expansion, Avaya Partner 206 expansion, Avaya Partner 206E expansion, Avaya Partner 206EC expansion, Avaya Partner 400 expansion, and Avaya Partner 400E expansion.
Expansion Modules for Release R7.0 or above include:  Avaya Partner 400EC expansion, Avaya Partner 308EC expansion, Avaya Partner 012 expansion, and Avaya Partner T1 expansion. 

Please note: EC=caller id ready cards.

Avaya Partner ACS Service and Avaya Partner ACS Maintenance:

If you are a current Partner customer, contact our CCS sales and support center to help with your Partner needs.  Whether you are looking for parts, moving your Partner system, making changes, adding personnel, or in need an Avaya Partner maintenance contract.  If you have multiple Avaya Partner phone systems and looking to connect them via VoIP, the CCS Support group has the experience and knowledge to get the job done.